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Executive Housekeeper

Posted April 14, 2021

SpringHill Suites Chicago O'Hare
Chicago, IL
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Great opportunity for a self driven individual!

About This Job

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Executive Housekeeper to join our team.  The Executive Housekeeper will work closely with the hotel’s Housekeeping and Front Office teams.Responsibilities include but are not limited to:

The responsibilities include to oversee the performance of the Housekeeping department and to take appropriate action to maintain and exceed brand conditions and standards, service and work practices. Inspect guest rooms, guest areas and employee areas assess compliance with all established standards as they relate to cleanliness, maintenance, safety and security.Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction. Monitor consumption and order replacement of guest and cleaning supplies while maintaining budgeted objectives. Physically inspect guest rooms and hotel areas for cleanliness. This includes repetitive standing stooping, kneeling, and bending. Manage administrative functions in accordance with established standards.Ability to effectively manage associates to include supervisory support, improve efficiencies within the department while maintaining financial responsibility to budgeted plan. 

Job Requirements:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace (bilingual in both English and Spanish preferred).
  • Requires good communication skills, both verbal and written. 
  • Previous Executive Housekeeper experience required. 
  • Knowledge of housekeeping policies and procedures required. 
  • Knowledge of budgeting, purchase orders, inventory, staff scheduling, lost & found claims and incident reports required. 
  • Possess strong organizational skills, as well as the ability to communicate effectively with guest and team members. 
  • Ability to motivate, train and direct others. 
  • Must be able to lift up to 25 pounds periodically on a daily basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • High school or equivalent education required.  

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

EQUAL OPPORTUNITY EMPLOYER

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About this Employer

SpringHill Suites Chicago O'Hare

8101 West Higgins Road
Chicago, IL 60631

(773) 867-0000

245 Room All Suite

www.marriott.com

Managed By

All-suite hotel near O'Hare with more comforts than home

The SpringHill Suites Chicago O'Hare is just minutes from O'Hare International Airport (ORD) and offers a convenient, complimentary 24-hour shuttle with pickup and drop off to O’Hare (bus/shuttle center door #2). Our shuttle will also take you the CTA public transportation to downtown Chicago where you can visit attractions like the McCormick Place, Field Museum, and Navy Pier. Just minutes from our doors you'll find the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theatre, Rivers Casino and Fashion Outlets of Chicago. Enjoy complimentary amenities like our full hot breakfast buffet, complimentary parking, free WiFi, indoor pool, and 24-hour fitness center. Our all-suite hotel offers spacious rooms that include a refrigerator and microwave. With 7,000 sq. ft. of meeting space and an Outback Steakhouse located on-site, planning your next meeting near O'Hare is easy. Our ideal location and excellent customer service are sure to make your stay amazing.