Posted March 5, 2023Hampton Inn & Suites Chicago-Downtown
Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Take on additional tasks as necessary or assigned by hotel leadership.
Experience & Education:
Managed by First Hospitality
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
33 West Illinois
Chicago, IL 60654
230 Room Hotel
Experience Chicago from Hampton Inn & Suites Chicago-Downtown, located steps from the Magnificent Mile in Chicago, Illinois. Our vibrant River North location is surrounded by shops and restaurants. Walk from our 12-story hotel to businesses, attractions and the Chicago Transit Authority’s Grand Red Line stop. As the only Chicago Downtown Hampton with a year-round indoor swimming pool, we also offer great amenities such as free WiFi, free hot breakfast and on-site fitness center.
Explore the Loop’s business and theater districts, attend a conference at McCormick Place or shop at Navy Pier. Discover the Field Museum, Adler Planetarium and Shedd Aquarium during your stay at our hotel in downtown Chicago. Visit nearby Wrigley Field or United Center for a professional sports game.
Enjoy Hampton’s free hot breakfast while admiring city views from the second floor of our downtown Chicago hotel. Reserve a table at nearby Ruth’s Chris Steakhouse or visit our on-site Rosebud Restaurant, Joe Fish, to savor contemporary American fare influenced by the regional food traditions of Italy.
Unwind in one of our 230 guest rooms and suites. Each room offers a sumptuous bed, free WiFi and a 37-inch TV. Plan tomorrow’s activities while reclining on your bed using our convenient lap desk. Take advantage of a larger room with a mini-fridge and microwave to feel at home.
Our suites include sofa beds, wet bars and kitchenettes with mini-refrigerators and microwaves. Upgrade to the Corner Suite for a full kitchen and dining room.