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Position Summary:

We are seeking a positive, service-oriented, energetic and self-motivated Night Auditor to join our team. The Night Auditor will work closely with the Front Office and Housekeeping teams. This position works the overnight shift. Responsibilities include but are not limited to:

  • Greets, registers, and assigns rooms to guests. 
  • Handles confidential information, including guest records, with a high degree of integrity.
  • Promptly and effectively deals with guest requests and complaints. 
  • Answers and routes calls as appropriate; takes guest messages with accuracy.
  • Maintains accurate records including cash flows, V.I.P guest preparation, and property walks.
  • Answers inquires pertaining to hotel services; registration of guests; and travel directions.  
     Minimum Requirements     
  • Ability to walk / stand for hours at a time.
  • Ability to bend, push, pull, lift 15 pounds. 
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written. 
  • Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
  • Knowledge of computer accounting programs and math skills.
  • Ability to stand for hours at a time.
  • Requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.
  • High school or equivalent education required.  College degree preferred.
  • Excellent guest service skills are a must. 

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We  fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

EQUAL OPPORTUNITY EMPLOYER

compensation: $17-$18 Based on Experience

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About this Employer

The Drake Oak Brook, Autograph Collection

2301 York Road
Oak Brook, IL 60523

(630) 571-0000

84 Room Hotel

www.marriott.com

Managed By

LOSE YOURSELF IN HISTORY AND LUXURY AT OUR OAK BROOK HOTEL

Follow in the footsteps of Chicago icons and reserve a hotel room at The Drake Oak Brook, Autograph Collection. A beacon of style and class since the 1960s, our hotel is located in the Chicago suburb of Oak Brook, easily accessible from O’Hare and Midway airports. A sense of grandeur marks your arrival at the hotel as you’re greeted by sumptuous furnishings and impressive artwork. After check-in, explore attractions like the Brookfield Zoo or Oakbrook Center shopping—or immerse yourself in the energy of downtown Chicago. Upon your return, relax in luxury hotel accommodations appointed with superb bedding and modern features, followed by a session in the fitness center. Dinner options include our signature Colonial Room or cocktails and bar fare at Polo Lounge. Meeting and wedding guests appreciate our elegant, European-inspired event spaces. Our motto is Ubi Tempus Quietus, or “where time rests.” So travel to a bygone era of refinement during a stay at our renowned hotel in Oak Brook, Illinois.