Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.
Provide the highest quality of service to the customer at all times.
Ensure guest satisfaction through room cleanliness and attention to guest needs.
Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining
After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
Check fixtures, television, radio, and heating/cooling equipment for proper operation.
Set heating/cooling equipment and radio on proper settings.
Inspect room for maintenance needs and report on maintenance service requests.
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as
Log rooms cleaned on daily housekeeping report.
Fold terry and linen while waiting for rooms.
Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles) Deliver
supply basket to laundry for restocking.
Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room
Supervisor or front desk.
Know how to operate laundry equipment and maintain public area cleanliness.
Must wear proper uniform at all times in accordance with the Standards of Appearance.
Have a thorough knowledge of emergency procedures.
Practice safety standards at all times.
Be able to move luggage, packages, or furniture weighing up to 40lbs.
Employee must adhere to all work rules, procedures, and policies established by the company including, but not
limited to, those contained in the employee handbook.
Employee must perform other duties as assigned, of which the employee is capable.
Experience a unique combination of timeless European design, comfort and true authenticity when you stay at the AC Hotel Raleigh North Hills. Nestled directly in Raleigh’s bustling North Hills neighborhood, we are at the heart of the Triangle region’s prime shopping, dining, and entertainment. Plan a spa day, enjoy upscale bowling, take a cooking class or sample the local shops while you're here. Recharge in the morning with a European inspired breakfast. Elevate your stay at our Level7 Rooftop Bar with tapas, Spanish wines on tap, handcrafted cocktails and craft brews overlooking panoramic neighborhood views. After a long day of Raleigh meetings or adventures, unwind in your guestroom with free Wi-Fi, glass enclosed showers, smart TV's, sleek furniture and premium bedding. We also offer event space and catering for up to 140 people. Our hotel embodies the local Raleigh spirit with a design dedicated to the modern business traveler. AC Hotels- a whole new way to travel.