Search 20,707 current hospitality jobs

Front Desk

Posted April 15, 2021

Red Roof Inn Fairmont
Fairmont, WV
Apply
SICK OF THAT 9-5? Come join a team where everyday is different!

About This Job

The ideal candidate for this position

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.

What does a day as a Front Desk Representative look like?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests
  • Follows all safety and security protocols in keeping the front desk and lobby clean and safe

Qualifications 

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)
  • A love for pets is a plus, as Red Roof is a pet friendly hotel! 
Apply

About this Employer

Red Roof Inn Fairmont

42 Spencer Drive
Fairmont, WV 26554-8014

(304) 366-6800

108 Room Hotel

www.redroof.com

PROPERTY DESCRIPTION

Conveniently located off I-79, the closest Red Roof to Fairmont State University, 6 miles, and West Virginia University, 25 miles, we are also just one and a half miles from Industrial Park, NASA Boulevard, Technology Drive, and the National White Collar Crime Center. Taylor County Fairgrounds, Tygart Lake State Park, and the FBI Facility are both within a 20 minute drive of this hotel. This Red Roof is close to several restaurants and a cinema and we offer free WiFi!