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Supervisor - Housekeeping

Posted April 30, 2021

Conrad Indianapolis
Indianapolis, IN
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About This Job

Description

A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
  • Assess inventory of, assign for cleaning and inspect rooms
  • Verify and report status and/or discrepancies of rooms
  • Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
  • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
  • Perform Room Attendant and/or Houseperson duties, as needed
  • Assist in performance evaluations of Room Attendants and Housepersons, as needed
  • Respond to special guest requests in a timely, friendly and efficient manner

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!






EOE/AA/Disabled/Veterans

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About this Employer

Conrad Indianapolis

50 West Washington Street
Indianapolis, IN 46204

(317) 713-5000

247 Room Hotel

conradhotels3.hilton.com

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At A Glance

Experience The Collection, an inspiring group of luxury suites featuring world-renowned art, each devoted to the exploration of a particular art genre. The Collection at the Conrad Indianapolis hotel boasts its own private lobby area and carefully curated furnishing, rich wood and marble details. Hand-signed pieces by Salvador Dali, Pablo Picasso, Andy Warhol and many others adorn the walls and set the tone for each suite in The Collection.

If you had 1/3/5 hours to explore Indianapolis, what would you do? Make the most of your journey at Conrad Indianapolis with our curated list of 1/3/5 experiences. Explore 1, 3 and 5 hour itineraries that reflect a local take on culture, art, food, and adventure at StayInspired.com, and enjoy a truly inspired stay.

Check in to one of 247 stylish guest rooms at Conrad Indianapolis and experience infinite connections and a world of style with mouthwatering dining options, valet parking packages, art-centric amenities and luxurious spa and salon treatments. Add complimentary WiFi and a wonderful downtown location, and it's easy to see why Conrad Indianapolis is annually recognized as a 'Top U.S. Hotel' by U.S. News and World Report.

Explore the city with an elevated skywalk that conveniently connects the hotel to Circle Centre Mall, the Indiana Convention Center and hundreds of downtown restaurants and attractions. While in the hotel, guests can enjoy:

  • Evan Todd Spa & Salon and Conrad Fitness Center
  • A Fine Art Experience at Conrad with Long-Sharp Gallery
  • 15,000 sq. ft. of elegant function space
  • 24-hour business center and complimentary WiFi
  • Tastings - A Wine Experience
  • The Capital Grille

Our hotel received the TripAdvisor Certificate of Excellence in 2017.