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Restaurant Server

Posted April 15, 2021

The Rittenhouse
Philadelphia, PA
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About This Job

Overview

Opportunity:  Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. 

Potential Career Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Essential Job Functions

  • Take food and beverage orders and place order in point of service system.
  • Ensure overall guest satisfaction.
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Pick up order from food preparation areas and ensure food is prepared accordingly. 
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS system.
  • TIPS certification preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia Hotel

The Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

The Rittenhouse

210 West Rittenhouse Square
Philadelphia, PA 19103

(215) 546-9000

118 Room Hotel

www.rittenhousehotel.com

Our Hotel

Travelers can stay at The Rittenhouse, a standout among luxury hotels in Philadelphia’s Center City, offering them a Forbes Four Star experience with well-appointed rooms and suites, world-class service, and the most desirable location in town. From fine dining culinary experiences and impeccably tailored events to our relaxing atrium pool and rejuvenating treatments from the spa, our Rittenhouse Square luxury hotel offers personalized experiences and provides the perfect balance of sophistication and relaxation for families, business travelers, and romantic vacationers alike. Welcome to The Rittenhouse, a true gem among Center City, Philadelphia hotels.