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Sales Coordinator

Posted May 6, 2021

Shenzhen Marriott Hotel Nanshan
Shenzhen, Guangdong, China
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About This Job

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Shenzhen Marriott Hotel Nanshan

No 88 Haide Yi Road
Nanshan District
Shenzhen, Guangdong 518054
China

+86-755-8666 6666

340 Room Hotel

www.marriott.com

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NEW HOTEL

Shenzhen Marriott Hotel Nanshan is strategically located in the cultural center of Nanshan district, place in the landmark building with 300.8 meters height. Hotel offers 340 luxurious guest rooms and suites with captivating harbor and city views, provides 6 food and beverage outlets. Ten multi-function venues offering 2,000 sqm of cutting-edge meeting and banquet space. Shenzhen Marriott Hotel Nanshan promises to be a coveted destination for successful meetings, conferences, weddings and events.