Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Thrive on extended stays at the Residence Inn La Jolla, California hotel with refreshing amenities, spacious suites and convenient lodging near top attractions. Visit one of the many nearby breathtaking beaches and coves, unique shops and Torrey Pines, the legendary La Jolla golf course. Our all-suite hotel in La Jolla offers easy access to Balboa Park, the famous San Diego Zoo, SeaWorld and Legoland. During your stay, enjoy relaxing services provided by the La Jolla Spa MD or dine at the best San Diego restaurants nearby. Start your day off with a free hot breakfast buffet and end it with a complimentary social hour every Monday-Wednesday. All of our suites in La Jolla, California offer fully equipped kitchens and separate living and sleeping areas. Business travelers will appreciate our large, well-lit desk and free high-speed internet. When you're looking to relax, take a dip in our heated pool, soak in the spa or have some fun playing sand volleyball. We aim to be your favorite La Jolla all-suite hotel.