Posted April 16, 2021Hilton Istanbul Bosphorus
The Senior Analyst OTC will work remotely with the Senior Finance Coordinator/DOF Turkey and Senior Manager OTC as part of Hilton’s UK Centre of Excellence. They will support developing and implementing the Order to Cash strategy for Hilton.
The Senior Analyst will be expected to work closely with, advice and recommend to Hilton’s UK Senior Management on optimum delivery solutions which can be expected from a progressive Order to Cash service. The Senior Analyst is also responsible for co coordinating and managing the delivery of day to day tasks and as well as representing the function to other areas of the business when necessary.
Under the guidance of the Senior Manager of UK OTC , the Senior Analyst will be responsible for the delivery of OTC processes to the agreed timetable and Service Level Agreements. The Senior Analyst will ensure Hilton’s Centre of Excellence offers a seamless, efficient and customer focused experience which maximises on output without compromising the quality of service. The ability to recognise how to maximise process efficiencies and effectiveness is considered essential.
The Senior Analyst will work with the team to support the delivery of change programmes, which will involve maximising the benefits available to deliver best-in-class centralized Hotel Accounting & collections services.
Key to the success of the role will be the ability to communicate and influence at all levels, both internally and with external stakeholders, as well as build & maintain effective business and 3rd party relationships. Experience of working on projects and the ability to simultaneously manage multiple tasks and deliver to tight deadlines are considered essential elements of this role. The Senior Analyst will possess the capacity to effectively contribute towards a strong customer service while ensuring that a robust control environment is maintained.
The Senior Analyst will participate and play a part in provoking a sense of empowerment in the pursuit of first class service, supporting the delivery of OTC strategies and the team activities on a day-to-day basis; this will require meticulous attention to detail, the ability to understand and interpret business metrics within the OTC arena and make recommendations where appropriate. They will also support the review of OTC Service Level Agreements (SLA’s), assisting with the refinement and ongoing monitoring to ensure that agreed service delivery metrics are achieved/exceeded.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
SpecificJob Knowledge, Skill and Ability:
Nestled in the heart of Istanbul, amidst picturesque gardens, you’ll find Hilton Istanbul Bosphorus, an iconic hotel with a storied past spanning 6 decades. Guest rooms and suites offer modern conveniences and private balconies overlooking the Bosphorus and the Old Town. While you’re here, make use of our full list of resort-style amenities – including indoor/outdoor pools, fabulous dining venues, Turkish baths and spa, and dedicated children’s facilities.
Situated in the European side of the city, our hotel is steps from Taksim Square, with its shops, restaurants, night spots, and cafes. Lose yourself in the labyrinth of the Grand Bazaar, selling everything from spices to intricate Turkish fabrics. Don’t miss seeing some of Istanbul’s legendary buildings, including Topkapi and Dolmabahce Palaces.
Whether it’s of the city, our gardens or the Bosphorus, you’ll always get a stunning view from your guest room’s balcony at Hilton Istanbul Bosphorus. Enjoy plenty of space to work or relax, plus our full range of amenities, including free WiFi and LCD TV.
With indoor and outdoor pools, a kid's pool and playground, Turkish baths and a fully equipped fitness center, it won't take long for the whole family to get into vacation-mode at Hilton Istanbul Bosphorus. For a special treat, book a body or massage treatment at the Sentinus Wellness Spa.
From Turkish favorites and poolside snacks to Cantonese cuisine, enjoy our choice of dining venues. Set on the 9th floor with magnificent city views, our Dubb Indian restaurant offers Indian delicacies and a charming summer garden. Our Lobby Lounge, with views of the Bosphorus, is a perfect place to unwind.
Meet, celebrate, socialize; whatever your event, host it in style at Hilton Istanbul Bosphorus. Choose from 27 meeting rooms or one of our outside spaces with beautiful Bosphorus views. The poolside and hotel gardens are a great choice for weddings and summer receptions.