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Night Auditor

Posted April 16, 2021

Hilton Garden Inn Alexandria Old Town King St. Metro
Alexandria, VA
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About This Job

Donohoe Hospitality Services is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.

Income Auditor

Position Summary:

The Night Auditor is responsible for auditing, balancing, and consolidating departmental ledger accounts, prepare various hotel operating reports, and handle the requests and transactions of the hotel guests.

Essential Functions:

  • Post all daily room and outstanding charges.

  • Balance all revenue totals of cash and credits against revenue report.

  • Verify and prepare registration cards for arriving guests.

  • Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.

  • Take, modify, and cancel guest reservations.

  • Check in/out guests according to hotel and/or brand standards.

  • Deal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guest special requests.

  • Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds.

  • Handle all guest questions and inquiries about the hotel and local surroundings.

  • Create and/or print the required reports.

  • Verify each front desk shift’s transactions.

  • Finalize transactions completed during the day including completing a daily income report and daily F&B Revenue Report.

  • Maintain cleanliness of the Front Office area.

  • Perform cashier duties, cash travelers’ checks. Post phone charges and other miscellaneous charges to guest accounts.

  • Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.

Additional Responsibilities:

  • The hotel operates days a week, hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.

  • Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Education And Experience:

  • Previous hotel experience.

Skills And Abilities:

  • Good communication and interpersonal skills.

  • Ability to maintain control and composure in difficult situations and exhibit good judgment.

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About this Employer

Hilton Garden Inn Alexandria Old Town King St. Metro

1620 Prince Stree
Alexandria, VA 22314

(703) 302-8300

At A Glance

Set in the beautifully preserved historic district of Old Town Alexandria, Hilton Garden Inn Alexandria Old Town is located just two blocks from the King Street Metro station, offering easy access to Washington, D.C. and Reagan National Airport. Catch the free Old Town Trolley for a pleasurable trip down King Street in Old Town Alexandria. Soak up the sunshine on Alexandria’s scenic waterfront or sample a locally brewed craft beer at the Port City Brewing Company. Enjoy fantastic retail opportunities close by, ranging from international brand name stores and chic boutiques, to gourmet food shops and antiques galleries.

Each of the spacious guest rooms at this hotel in Alexandria, Virginia, offer a mini-refrigerator, a microwave and complimentary WiFi. Enjoy lovely views of the hotel’s rooftop terrace as you exercise in the complimentary 24-hour fitness center. Unwind with a beer or a cocktail, before enjoying American classics in the Garden Grille & Bar, which is open for breakfast, lunch and dinner. Buy snacks and essentials 24/7 in the Pavilion Pantry®. Put last minute touches to your presentation in the complimentary 24-hour business center, and hold a meeting, training event or intimate wedding in our 603 sq.ft. meeting room.