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Housekeeping Supervisor

Posted April 16, 2021

Delta Hotels Dallas Allen
Allen, TX
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About This Job

  1. Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected, and standards are met.
  2. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.
  3. Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.
  4. Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.
  5. Communicate both verbally and in writing to provide clear direction to staff.
  6. Comply with attendance rules and be available to work on a regular basis.
  7. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Delta Hotels Dallas Allen

777 Watters Creek Boulevard
Allen, TX 75013

(469) 675-0800

300 Room Hotel

www.marriott.com

Just 30 minutes from downtown Dallas, Delta Hotels Dallas Allen intuitively meets the needs of frequent travelers. Our hotel offers a sophisticated interpretation of the Texas urban landscape reflecting the energy of booming North Dallas, blending rustic design materials with curated art and the latest technology. Our guest rooms and suites feature thoughtful accommodations, including lush linens, productive workspaces, free bottled water and high-speed Wi-Fi. Our culinary offerings deliver a true Texas dining experience—with a few delightful surprises thrown in. A remarkable 79,000 square feet of meeting and convention space accommodate gatherings of any size, from an intimate gathering to a conference of 1,000. Enjoy inventive cuisine, ample parking, a fitness center, an expansive patio and pool, plus high-end shopping and dining across the street. Relish in luxury at Delta Hotels Dallas Allen.