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Front Desk Agent

Posted April 16, 2021

Hilton Garden Inn Raleigh-Cary
Cary, NC

About This Job

The Homewood Suites Raleigh-Cary I-40 is seeking a highly enthusiastic hotelier to join our team as a Front Desk Agent! This position offers a fun and exciting opportunity to work with a "Service First" company with future growth opportunities. The hotel opened in 2018 and is ideally located near I-40 and Highways 1 and 64. Downtown Raleigh and NC State University is a short 10 minute drive from the hotel while PNC Arena and NC State Fairgrounds are just 5 miles away! This 108 all-suite hotel offers a fitness center, an outdoor pool, 24/7 market, and more!

The Front Desk Agent performs customer service functions related to guest registration, reservations and process all payments according to established hotel requirements. This position provides information and services to any guest or visitor in a friendly, professional manner.

Associates receive competitive pay, paid time off, incentive bonuses, worldwide employee travel discounts, and more! Full-Time associates are eligible for medical & dental insurance.


• Customer service experience is required, preferably in a hotel or related field.
• High school diploma or equivalent required.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with constant guest interaction.
• Must be able to multi-task.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
• Must possess basic computer skills, i.e. Word, Excel, etc.
• Must be 18 years or older.

The hotel is located at555 Crossroads Boulevard, Cary, NC 27518


About this Employer

Hilton Garden Inn Raleigh-Cary

131 Columbus Avenue
Cary, NC 27518

(919) 377-0440

132 Room Hotel

At A Glance

The Hilton Garden Inn Raleigh-Cary hotel in Cary, North Carolina delivers hassle-free Cary lodging. Nestled in the heart of Crossroads Plaza Shopping Center, our hotel is situated midway between downtown Raleigh and the Research Triangle Park (RTP).

Our hotel in Cary, NC is conveniently located near US-1, I-40, I-440 and the Raleigh-Durham Airport (RDU). Our location is ideal for anyone traveling to the Triangle area. Surrounded by over 70 shops and restaurants, plus an IMAX movie theatre, Hilton Garden Inn a great choice in Cary, NC hotels.

Each guest room at our Raleigh-Cary hotel features contemporary design with a light, bright and airy feel. Our hotel in Cary, NC offers modern conveniences suited for the seasoned business traveler and recreational amenities sure to please our leisure guests. Room features include LCD HDTVs with premium HD channels, complimentary WiFi and a spacious work area. For more space, visitors can upgrade to a suite or executive room offering additional amenities and a sofa bed in the living room.

  • Located near NC State University, PNC Arena and North Carolina State Fair Park
  • Over 4,300 sq. ft. of meeting and banquet space
  • Complimentary hotel shuttle service within a 5-mile radius of our hotel
  • Fitness center and saline pool
  • The Garden Grille & Bar and Pavilion Pantry® convenience mart