Search 21,359 current hospitality jobs

Pool Server

Posted May 17, 2021

The Canal Club
Scottsdale, AZ
Apply
If you LOVE taking care of people while they are relaxing in our spectacular "backyard" then this job is for you! Be an ambassador for the pool experience at The Canal Club at The Scott Resort and Spa where we provide a HEARTfelt experience to all!

About This Job

Summary of Position:

The Scott / Canal Club Pool Server is responsible for the HEARTfelt and  BEyond Expecations service of food and/or beverages, to include making guest connections, taking F&B orders and delivering the delicious items to the guest in a friendly, courteous, timely and caring manner.

Essential Functions:

  • Check and maintain proper set-up and cleanliness of service station before, during, and after shift
  • Greets guests in a friendly and courteous manner and explains all specials and/or promotion.
  • Record the guests orders, up-selling when applicable
  • Requires memorization of entire available drink selection menu
  • Inputs orders into point of sale system to inform bartender and/or kitchen an order was placed.
  • Retrieve order from the kitchen, confirm accuracy, and deliver food/beverages to guest with appropriate condiments.
  • Abide by all state, federal, and resort liquor regulations.
  • Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction
  • Presents the guest with the check promptly, thanking them and inviting them to return.
  • Other supportive functions as determined by Canal Club/F&B management or the General Manager.

Qualifications:

Education: High School Diploma or equivalent preferred

Experience: 2 years high-volume serving experience preferred

Certificates or Licenses: Maricopa CountyFood Service Worker card/certification and Arizona Title IV Alcohol certification

Knowledge, Skills, and Abilities:

  • Knowledge of basic food and beverage preparations, including service of alcoholic beverages
  • Knowledge of service ware and menu items
  • Ability to remember, recite and promote a variety of menu items
  • Ability to transport large trays of drinks, weighing up to 30 lbs.
  • Ability to operate a point of sale system and follow point of sale procedures to pre-check an order and close out a check
  • Ability to work outside in all weather conditions
  • Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics:

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Working Conditions:

Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.

The Scott Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at The Scott, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

compensation: 9.15 + tips

Apply

About this Employer

The Canal Club

4925 N Scottsdale Rd
Scottsdale, AZ 85251

(480) 424-6095

Our Restaurant 

The Scott Resort & Spa's signature restaurant, The Canal Club, specializing in modern Cuban-American cuisine and Caribbean inspired cocktails.  

The Canal Club is infused with the colors and comforts of 1930s Havana aesthetic, bringing together the culture and soul of New Orleans and the classic architectural geometry of The Bauhaus, all while celebrating the desert oasis sanctuary it calls home. The restaurant, bar and lounge area offer a casual, yet elegant ambiance throughout the dining room and lobby, while capitalizing on its ideal indoor-outdoor layout, creating a vibrant and comfortable atmosphere.

Under direction of Chef de Cuisine Chris Castro, The Canal Club serves three meals a day in the main dining room, in addition to a selection of tapas and libations at the lobby bar. Aside from the delicious food, The Canal Club’s beverage program is crafted to provide a fresh departure from the local area cocktail scene; a careful infusion of modern technique and classic fundamentals.

The Canal Club provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

M/F/D/V