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Executive Housekeeper

Posted April 17, 2021

Hyatt Centric, The Woodlands
The Woodlands, TX
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About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  This position reports to the hotel Rooms Director.
 
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
 
Duties include:
  • Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Solid understanding of housekeeping and laundry supplies and pars
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
  • See that inspection program is consistently maintained
  • Assure all safety and security policies and procedures are followed
  • Work closely with all other Departments
  • Inspect some rooms daily
  • Experience purchasing linens and housekeeping supplies
  • Current on latest housekeeping and laundry technology
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
  • Ensure OSHA and ADA policies are adhered to
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Insures proper staffing levels for customer service goals
  • Coach and counsel employees to reflect Hyatt service standards and procedures
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
 
This is not your typical career opportunity.  This is the Hyatt Touch.

Qualifications

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). 
  • With opening hotels, previous hotel pre-opening experience preferred
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
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About this Employer

Hyatt Centric, The Woodlands

9595 Six Pines, Suite 1100
The Woodlands, TX 77380

(281) 203-5005

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Unique Hotel In The Center Of The Woodlands

Just North of Houston, nestled among towering trees at the heart of a bustling shopping district, stands Hyatt Centric The Woodlands. Sophisticated, yet welcoming, this charming property acts as a centerpiece for the area’s celebrated Market Street. Step out its front doors and into the town center to discover countless eateries and boutiques, as well as The Cynthia Woods Mitchell Pavilion. Grab an iced latté and stroll through the neighborhood park, check out the stores, or grab a drink at the hotel’s Market Street Bar (a local favorite). Between the shopping, the cocktails, the nearby walking trails and that famous Texan hospitality, you’ll have plenty to see and explore. Just be sure to catch some sleep before setting out to do it all over again in the morning. 

  • 70 beautifully appointed guestrooms and suites offering views of Market Street or the Cynthia Mitchell Pavilion
  • Hyatt Centric The Woodlands is 100% smoke-free and pet-free.
  • Swim in our designer infinity pool, unwind on the outdoor terrace near the fire pit or stay fit in our 24-hour fitness center
  • In-room massage and spa services available upon request
  • Set within an exclusive shopping and dining location. The Woodlands features 75 of your favorite specialty and national retailers and restaurants, such as Kendra Scott, Michael Kors, Tommy Bahamas, J. Crew, Ann Taylor, Hemline, Trina Turk, Jasper’s, and Uni Sushi to name a few.
  • Enjoy innumerable day trips, wine excursions, local shopping and dining, golf, local festivals and much more.
  • Spa services may be enjoyed in-house or steps away at the Bella Rinova Day Spa.
  • Join us for breakfast or dinner daily for the flavors of Texas in the Market Street Kitchen
  • Host impressive meetings, unforgettable weddings, or the gala of the year at Hyatt Centric The Woodlands
  • Stay social and follow Hyatt Centric The Woodlands on FacebookInstagram, and Twitter.