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In Room Dinning Manager

Posted April 18, 2021

Conrad Dubai
Dubai, United Arab Emirates
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About This Job

Description

A Room Service Manager is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs.



What will I be doing?

As a Room Service Manager, you is responsible for managing room service operations to deliver an excellent Guest and Member experience. A Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Aware of trends and propose ideas to build the range and quality of Food and Beverage
  • Optimise sales and contain costs, identifying any areas for action
  • Set achievable budgets and other short- and long-term functional goals
  • Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
  • Maintain strong internal control environment and compliance to hotel/company policies and procedures

Requirements

What are we looking for?

A Room Service Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a similar role
  • Effective management skills
  • Negotiation and influencing skills
  • Positive attitude
  • Excellent communication skills
  • Ability to work under pressure
  • Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience within the hospitality industry
  • Previous experience managing payroll, budgets and forecasting
  • Commercial and industry knowledge


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








EOE/AA/Disabled/Veterans

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About this Employer

Conrad Dubai

P.O. Box 115143; Sheikh Zayed Road
Dubai
United Arab Emirates

+971-4-4447444

555 Room Hotel

conradhotels3.hilton.com

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At A Glance

Enjoy quiet, insightful service at Conrad Dubai. Guests find pleasant surprises, including Italian marble in meeting spaces and cocoon beds in the urban oasis. This luxury hotel near the financial district may give the impression that the city is distant but Dubai Mall and Burj Khalifa are less than 5 km (3 miles) away. Drive 20 minutes to Dubai International Airport and simply walk across the footbridge to the Dubai World Trade Centre.

A stay at Conrad Dubai, with its attentive service and focused amenities, is always relaxing. The Spa at Conrad Dubai has rejuvenating treatments and features a Hammam suite, sauna and steam room. Guests may also enjoy:

  • Unwinding on a cocoon bed by the pool 
  • Meditating in the outdoor yoga pavilion
  • Taking advantage of our dedicated children’s area

The hotel’s 555 rooms have city or Arabian Gulf views and modern technology. Select one with Level 24 lounge access for breakfast, refreshments and complimentary WiFi.

For a memorable culinary experience, try:

  • A refreshing drink at Purobeach™ Urban Oasis
  • Parisian soul food and wine pairings at Cave

Consider Conrad Dubai’s Grand Ballroom for a lavish party. Decorated with crystal chandeliers, Italian marble and hand-cut carpets, the ballroom boasts banquet space for 1,000 people. A lift large enough for an automobile makes big product launches easier at our luxury hotel.