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Maintenance Engineer - Hotel

Posted April 20, 2021

Hilton Philadelphia City Avenue
Philadelphia, PA
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Are you a hotel Engineer that is ready to step up to the next level? Do you embrace the hospitality industry and enjoy working with guests? Do you have a passion for fixing things and enjoy doing so? Are you a "people person"? We want to speak with you.....

About This Job

Position Summary

The Maintenance Engineer complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records.  
  • Respond to and resolve engineering service requests in a courteous, efficient, safe manner.
  • Appropriate and proper use of engineering supplies and tools.
  • Maintain all engineering and work areas in orderly and clean condition.  
  • Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.  
  • Document all parts used and parts needed to be purchased.
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Ensure maintenance problems are promptly reported through proper channels.
  • Comply with all company policies and procedures.
  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
  • Check with manager/supervisor before leaving work area for any reason.
  • On-time and at work when scheduled, and in proper uniform.
  • Attend department meetings as scheduled.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Report any incidents of guest dissatisfaction or other matters of significance to the manager so that corrective measures may be taken.
  • Any other tasks/duties as requested by management.

Qualifications

The Company may consider an equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. 

Education and Experience

  • High school diploma/GED and training in building maintenance
  • Two or more years of experience in building maintenance or related experience
  • Working knowledge of basic plumbing, HVAC, electrical and carpentry repairs
  • Experience in the hospitality industry preferred
  • Ability to understand and provide friendly guest service.
  • Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards.
  • Ability to properly use engineering tools and supplies.
  • Ability to complete assignments in a timely manner, identify and investigate issues and resolve basic matters.
  • Ability to follow an appropriate course of action based on policies and procedures.
  • Consistently professional attitude and behavior with effective listening and communication skills.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible, efficient, and simultaneously handling competing and changing priorities.
  • Attention to detail, good organizational skills, and efficient time management.
  • Ability to satisfy the legal requirements for employment within the jurisdiction.

Skills and AbilitiesWorking Conditions & Physical Effort

Physical work is a primary part of job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

Notice

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

EOE M/F

compensation: Market Competitive

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About this Employer

Hilton Philadelphia City Avenue

4200 City Avenue
Philadelphia, PA 19131

(215) 879-4000

207 Room Hotel

www3.hilton.com

Managed By

At A Glance

Located across from the Bala Cynwyd Business District, Hilton Philadelphia City Avenue is within walking distance to shopping and dining. Discover nearby historical Philadelphia attractions just a few minutes’ drive of the hotel. Choose our hotel for comfortable guest rooms with in-room amenities, delicious hotel dining, and on-site amenities including an indoor pool.

  • 207 spacious guest rooms with WiFi and views of the Philadelphia skyline  
  • Hilton hotel accommodations just 5 miles from downtown Philadelphia
  • Across from Bala Cynwyd Business District
  • 12 miles from Philadelphia International Airport
  • Delmonico's Steakhouse and Polo Lounge 
  • Over 35,000 sq. ft. of Philadelphia meeting and function space