Posted April 19, 2021Palm Beach Marriott Singer Island Beach Resort & Spa
Ability to solve basic problems.
Identify issues (vehicle, guest, roadway, etc) and communicate to manager according to established standards.
Record and log work performed.
Ability to work independently with some supervision.
Lift and/or transport luggage, using bell cart. May require lifting a maximum of 75 pounds.
Open doors for arriving guests. Greet guest in a friendly and courteous manner.
Coordinate guest transportation (taxi cabs, limo services) to meet guest requests.
Ensure safety and security of guests, associates, and building during off-peak hours. Secure doors, entrances when locked.
Be readily available/ approachable for all guests.
Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
Ensure staffing levels allow team members to exceed guest needs.
Extend professionalism and courtesy to guests at all times.
Able to work independently with minimum supervision.
Able to communicate effectively both written and verbal.
Able to communicate effectively with other associates, as well as guests.
Able and willing to respond to emergency situations on short notice.
Individuals must be service and detail oriented.
Must comply with all department, hotel, and corporate standard operating procedures.
Responsible for knowing Hotel emergency procedures.
3800 North Ocean Drive
Singer Island Riviera Beach, FL 33404
191 Room Hotel
Our all-suites hotel is located on beautiful Singer Island, between Jupiter and West Palm Beach. Spanning 20 floors and 191 suites, our resort features condominium-style accommodations with a full kitchen, separate living, dining and sleeping areas, private balconies with ocean views and abundant amenities. Guests can savor a delicious meal and great views at one of our three restaurants. They can go for a swim in our outdoor infinity pool or our lagoon pool with a slide. We are ready to host an event in our versatile event venues, featuring inspired catering and modern technology. Our luxury hotel on Singer Island welcomes all travelers to the West Palm Beach area in the height of style.