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Assistant Housekeeping Manager

Posted May 22, 2021

Hilton Santa Monica
Santa Monica, CA
Exciting opportunity for an experience Assistant Housekeeping Manager

About This Job

Situated in the heart of Santa Monica, just a short walk from the pier and a few blocks from the ocean, the New Hilton Santa Monica Hotel & Suites brings a fresh new aesthetic and chic destination to the world-famous beach city known for its perfect balance of seaside charm and coastal sophistication. Santa Monica’s newest lifestyle hotel features the greatest number of suites – and the most spacious – of any hotel in the area.

Boasting 286 freshly appointed guest rooms, 211 of them suites, the property offers more suites than any other hotel in the area. All rooms and suites are spacious and feature a serene color palette, flexible layout, and bright bathrooms. Modular furniture such as a large, round focal table that transforms from a dining table to an impromptu workstation, enables guests to optimize their room, easily catering to a variety of needs.

Guest rooms feature Doubles and King configurations with Pacific Ocean views or city views framed by the Santa Monica Mountains.

The assistant Housekeeping Manager will assist the Housekeeping Director in the daily shift operations of Housekeeping & Laundry. To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms, corridors, and public areas and to maintain high standards of cleanliness.

Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Open and Close Housekeeping Department.          
  • Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc.
  • Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment.  Ensure all jobs are completed within the shift. Prepare P.M. room status report.
  • Manage and monitor activities of all employees making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.

What are we looking for?

  • Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
  • Minimum 2 years supervisory experience or 1 year of comparable Housekeeping experience acceptable.
  • Ability to read and write basic English in order to complete forms such as a room status report.
  • Ability to provide clear direction, instruction and guidance to subordinates.

Hilton Santa Monica Hotel & Suites offers competitive pay and benefits, including medical/dental/vision insurance, voluntary life products, a 401(k) plan, hotel discounts worldwide, and a chance to work with a great team of talented people.

COVID-19 considerations: We follow CDC guidelines for protection against COVID-19. Temperature checks and health assessment questionnaire required on every work shift.



About this Employer

Hilton Santa Monica

1707 Fourth Street
Santa Monica, CA 90401-3310

(310) 395-3332

286 Room All Suite

We're walking distance from the beach and Santa Monica Pier. 3rd Street Promenade shops and dining are a 15-minute walk, and West L.A. attractions are within a half-hour. Enjoy an outdoor pool and 24-hour fitness center. Enjoy our all-day restaurant, grab a casual drink at the bar, or a snack at the Market Place. Host events in the sunlit ballroom or garden terrace.