Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Scheduled to open in early 2017, the Bulgari Hotel Beijing will be located in the heart of the Chinese capital’s exclusive Embassy District and near the trendy dining and fashion quarter of Sanlitun.
The Hotel is set against a lively urban landscape and faces the Liangma River. It is conceived as a link between the discerning traveller in search of nature and art, and the sophisticated elite of Beijing.
The Bulgari Hotel Beijing will have 120 rooms and suites - some of the city’s largest guestrooms, but it will also feature the Bulgari signature Bar, il Ristorante, a private park, a large Spa with a 25mt long pool and a spacious ballroom. It will be also flanked by two Office towers and by a contemporary art museum.
The Hotel Building and interiors will be designed by Italian architectural firm Antonio Citterio Patricia Viel and Partners in the contemporary Italian style which characterizes all the Bulgari Hotels and Resorts.