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Director of Events

Posted October 17, 2021

Waldorf Astoria Chengdu
Chengdu, Sichuan Province, China
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About This Job


A Director of Events is fully responsible for the development of the GCE Team and the design of the marketing and sales strategies it uses to increase revenue.


What will I be doing?




As Director of Events, you are fully responsible for the development of the Group, Conference, and Events (GCE) Team and the design of the marketing and sales strategies it uses to increase revenue. The Director of Events will promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands when appropriate. Specifically, you will be responsible for performing the following tasks to the highest standards:



  • Analyse competitors' activities and pricing strategies

  • Maximise occupancy and average rates through well-executed inventory and yield management control

  • Identify the most profitable services that the hotel can deliver with quality and most profitably

  • Maximise all Group, Conference, and Event revenue opportunities

  • Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets

  • Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy

  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market

  • Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts

  • Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company

  • Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively


What are we looking for?



A Director of Events serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:



  • Excellent oral and written communication skills

  • Ability to communicate, verbal and in written form, effectively with Management and Ownership groups

  • Excellent organisation and planning skills

  • Ability to work well under time pressure and/or demanding travel schedules

  • Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners

  • Ability to perform critical analysis

  • Strong experience in hospitality forecasting, pricing and inventory control

  • Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets

  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges

  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems

  • Previous experience in the same or similar role

  • Relevant degree, in business development or other relevant business field, from an academic institution


What will it be like to work for Hilton?




Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








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About this Employer

Waldorf Astoria Chengdu

No. 1199 Tianfu Avenue North
Chengdu, Sichuan Province 610041


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Our Hotel

Waldorf Astoria Chengdu is the newest luxury hotel in the burgeoning Chengdu Hi-Tech Zone. Soaring 52 stories, the hotel blends classic elegance and modern grandeur with inspirational environments and modern luxuries. From sophisticated dining options and meeting facilities to memorable views from every guest room, guests will enjoy unforgettable experiences throughout their stay – all enhanced by signature True Waldorf Service.

Waldorf Astoria Chengdu is the cornerstone of the in99 Plaza, in the center of the Chengdu Hi-Tech Zone and convenient to the New Century Global Center, the Metro Station, and Chengdu Shuangliu International Airport.
More features and comforts to discover:

  • Spacious, tranquil guest rooms with floor-to-ceiling windows and culturally inspired décor
  • 6 restaurants and lounges, including a rooftop bar with breathtaking panoramic views of the city
  • Stylish and sophisticated meeting rooms complimented by an outdoor garden terrace
  • Indoor pool perched on the 48th floor overlooking Chengdu, partnered with a 24-hour fitness center
  • Spa at the Waldorf Astoria offers 6 private suites with exclusive June Jacobs and Valmont treatments
  • Our Personal Concierge will make each stay unforgettable, a hallmark of True Waldorf Service

A prominent city of commerce, Chengdu is also rich in culture with a heritage spanning 2,300 years. Explore the city’s historic alleys and oldest tea houses, or scenic Mount Qingcheng.