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Assistant Night Manager

Posted April 20, 2021

Waldorf Astoria Edinburgh - The Caledonian
Edinburgh, Scotland, United Kingdom

About This Job


The stories begin here at Waldorf Astoria Edinburgh – The Caledonian:

Waldorf Astoria Edinburgh – The Caledonian, known locally as the “Caley”, was built in 1903 and is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of Edinburgh Castle and its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.

Click on the links to view our hotel videos

Experience Waldorf Astoria Edinburgh - The Caledonian - YouTube


Why join the Waldorf Astoria Edinburgh – The Caledonian as an Assistant Night Manager?

  • Personal Development programmes for every level

  • Working in an environment where creativity is highly appreciated

  • Yearly team outings

  • Do not forget a competitive starting salary

  • 28 days holidays including bank holidays (increasing yearly)

  • Complimentary meals on duty and uniforms provided

  • Worldwide travel perks - up to 30 nights at discounted rates over 5,000 properties in more than 100 countries and 50% Food & Beverage discounts

  • Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts


We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.


What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience.

If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!


What will I be doing?

As an Assistant Night Manager for the Waldorf Astoria Edinburgh – The Caledonian you are responsible for overseeing your department to deliver an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards.


  • Oversee the entire Front Office operation to maintain high standards

  • Serve as a point of contact for regular and VIP Guests

  • Complete Night Audit duties

  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

  • Represent the Front of House Manager and other senior managers in their absence, taking full responsibility of the hotel

  • Your regular shift pattern will be four working days then four rest days, (although this sometimes changes)


What are we looking for?

  • Passion and willingness to learn

  • Positive attitude and someone who makes our guests smile

  • Genuinely friendly and caring

  • Enjoys working as part of a team

  • Ambitious and hard working

  • Good communication and excellent grooming standards


Looking forward welcoming you to our hotel.





About this Employer

Waldorf Astoria Edinburgh - The Caledonian

Princes Street
Edinburgh, Scotland EH1 2AB
United Kingdom


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At A Glance

Waldorf Astoria Edinburgh - The Caledonian has recently undergone a luxury relaunch following a £24 million investment and renovation programme to bring this landmark Scottish property into the Waldorf Astoria Hotels & Resorts portfolio.

‘The Caley’, as it is affectionately known among Edinburgh locals, has embodied the very best in Scottish hospitality for over a hundred years. Situated at the west end of Princes Street, this former Victorian railway hotel nestles in the shadow of the historic Edinburgh Castle and is just a two-minute walk from the designer stores and fashionable bars of George Street. 

With two exquisite restaurants – The Pompadour by Galvin and Galvin Brasserie de Luxe – luxurious bedrooms and the largest bathrooms of any hotel in Edinburgh, Waldorf Astoria Edinburgh - The Caledonian is also a fully licensed venue for Edinburgh weddings and civil partnerships, providing a magical setting for your special day.

Our hotel is also home to the UK's only Guerlain Spa, a relaxing haven in which one can unwind and escape with many exclusive and indulgent treatments as well as state-of-the-art fitness facilities.