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Travel Trade & MICE Coordinator

Posted May 6, 2021

Istanbul Marriott Hotel Sisli
Istanbul, Turkey
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About This Job

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Istanbul Marriott Hotel Sisli

Abide-i Hurriyet Caddesi No 142
Sisli
Istanbul, 34381
Turkey

+90-212-3750100

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Explore 5-star luxury at our hotel in Istanbul city centre

For a true 5-star experience, plan an unforgettable visit to the Istanbul Marriott Hotel Sisli. Overflowing with first-class amenities, our hotel sets the stage for unparalleled comfort and relaxation. And thanks to our picture-perfect location in Istanbul's vibrant Sisli district, you'll have no trouble exploring the city center's many captivating attractions. Make yourself at home in our immaculate hotel rooms and suites; all rooms boast a flat-screen TV, deluxe bedding, a mini-bar and striking views of the Bosphorus and the downtown cityscape. In addition, we offer a state-of-the-art spa, exquisite dining options with outdoor terrace seating, a chic wine bar, a heated indoor pool and a well-equipped gym. Host your event with us here in Istanbul city centre to make use of our 14,423 square feet of sophisticated venue space, including a gorgeously appointed Grand Ballroom; we also feature knowledgeable planning and catering services. A 5-star stay is yours to discover at the Istanbul Marriott Hotel Sisli.