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Room Service Server (PM)

Posted April 22, 2021

Grand Hyatt Nashville
Nashville, TN
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"Join the team of Grand Hyatt Nashville- The Newest Luxury Hotel in Downtown Music City.”

About This Job

JOB DESCRIPTION

Job Title: Room Service Server
Department: Food & Beverage 
Company: Dimension Development
Reports To: Dining Room Supervisor (Asst. Restaurant Mgr./Restaurant Mgr. )
Supervises: N/A

Job Description Date: May 1, 2014

Job Purpose: To serve meals to hotel guests according to established rules of etiquette, and to ensure a more pleasant stay.

Job Responsibilities:
1. Replenishes supplies of clean linens, silverware, glassware, and dishes at the room service station.
2. Answers room service phone within 3 rings, answers questions, and takes orders from guests.
3. Relays order to kitchen and/or the bar.
4. Arranges orders on service trays, ensuring flair, sanitation, and timeliness of delivery.
5. Collects trays delivered to keep hallways clear and assist the guest through the removal of food.
6. Completes side work as deemed necessary by management to ensure the smooth operations of the
department.
7. Other duties as assigned.

Job Skills:
1. Carry out specific oral or written instructions, frequently following a simple routine.
2. Ability to perform repetitive actions consistently.

Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education HS Diploma or equivalent.
Experience None
Licenses/Certifications N/A

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About this Employer

Grand Hyatt Nashville

1000 Broadway
Nashville, TN 37203

(615) 622-1234

591 Room Hotel

www.hyatt.com

Opening Soon!

Opening in 2020, the Grand Hyatt Nashville is inspired by Music City’s history, charm and personality.  The impressive 24-story hotel features 591 beautifully modern guest rooms, 77,000 square feet of event space, signature restaurants, multiple bars, a rooftop lounge, a pool deck overlooking the city, a Grand Club Lounge and a world-class spa.