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Houseperson

Posted April 22, 2021

DoubleTree by Hilton Hotel Berkeley Marina
Berkeley, CA
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About This Job

ESSENTIAL JOB FUNCTIONS:

  1. Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
  2. Empty room attendant carts of soiled linen and trash.
  3. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
  4. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
  5. Flip mattresses and move furniture as assigned by supervisor.
  6. Comply with attendance rules and be available to work on a regular basis.
  7. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.    Should communicate well with guests.  Must be willing to help co-workers with their job duties and be a team player.  Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time.  Lifting may include equipment or furniture weighing up to 100 lbs.  Ability to comprehend and follow instructions from supervisor.

PERFORMANCE STANDARDS

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates are of utmost importance to Crescent.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

DoubleTree by Hilton Hotel Berkeley Marina

200 Marina Boulevard
Berkeley, CA 94710

(510) 548-7920

378 Room Hotel

doubletree3.hilton.com

At A Glance

The newly renovated iconic DoubleTree by Hilton Berkeley Marina is a peaceful retreat steps away from the San Francisco Bay. Stunning views of San Francisco and the Golden Gate Bridge welcome our guests to the Berkeley Marina Bay. Close proximity to Bay Area Rapid Transit (BART), Highway 80, University of California Berkeley, Emery Bay, and San Francisco make the destination perfect for business or pleasure. Discover an array of business and leisure amenities, including a fitness center, indoor Pool, running trails and Bay Grille Restaurant and Bar. Plan your perfect event in our one of a kind Bayview Ballroom. Enjoy our signature chocolate chip cookie - this welcoming gift is only a taste of the warm, personal service you will experience at DoubleTree by Hilton.

Relax in a spacious guest room or suite at this Berkeley Marina hotel. All of our rooms feature either a balcony or patio, and some guest rooms boast breathtaking views of San Francisco Bay, the skyline or Berkeley Hills. Upgrade to a suite for extra living space and amenities such as fluffy bathrobes. Host a meeting or special event at this Berkeley, CA hotel and choose between the bayside lawn for festive outdoor parties, the elegant ballroom for a formal affair or the Executive Meeting Center for business meetings.