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Maintenance Engineer

Posted June 1, 2021

Hilton Garden Inn Minneapolis Airport Mall of America
Bloomington, MN
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make a world of difference with the simple words, "it's fixed!"

About This Job

Purpose

Maintenance Engineers perform an instrumental role in the overall functionality of the hotel facility and system operation.  Engineers tackle routine challenges, preventative maintenance, and respond to guest needs when something isn’t working as it should.  The primary responsibility of a Maintenance Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, and support of guest and operational needs.

Work Performed

  • Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance
  • Complete grounds and custodial work as needed or assigned
  • Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others
  • Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work.
  • Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.
  • Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.
  • Listen to guests and empathize with their challenges.  When necessary, notify other departments and act on guests concerns.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know, maintain, and communicate hotel emergency procedures; inform and assist guests or hotel operations in emergencies.
  • If applicable, maintain balance and security of house bank and accurately log all transactions.

Qualifications

Experience & Education: 

  • 2+ years of maintenance experience, preferably in a hotel or similar facility
  • High School diploma or equivalency education certificate required
  • Electrical and/or plumbing certification preferred
  • Valid driver’s license may be required

Communication:

  • Excellent verbal and written communication skills
  • Must be able to speak, read, and write in primary language used in the workplace

Physical:

  • 8+ hours per day; stand and walk frequently throughout the workday
  • Reach, bend, stoop, kneel, and pivot frequently through workday
  • Lift, lower, push, pull, and maneuver up to 75 pounds occasionally

Managed by First Hospitality

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

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About this Employer

Hilton Garden Inn Minneapolis Airport Mall of America

1601 East American Blvd
Bloomington, MN 55425

(952) 854-1687

Managed By

Modern Comfort next to MSP Airport and Mall of America

Whether you’re a business traveler needing to stay productive, a meeting planner requiring guest rooms, flexible meeting space and catering, or a Mall of America® visitor, the new Hilton Garden Inn Minneapolis Airport Mall of America is ready to welcome you.

The newest Hilton family member by Minneapolis–Saint Paul International Airport and Mall of America, this Hilton Garden Inn hotel can be conveniently accessed in minutes using our 24-hour complimentary shuttle service. Downtown Minneapolis and popular local attractions, sports venues and businesses, such as HealthPartners, Oracle, and Best Buy are located nearby.

All 200 guest rooms boast the brand's signature bedding, featuring fresh, white duvets and crisp linens; a spacious and clutter-free work desk with an ergonomic desk chair; and an in-room "hospitality center" with a mini fridge, microwave oven and Keurig coffee maker. Guests also enjoy complimentary WiFi throughout the hotel, a 24-hour business center, a state-of-the-art fitness center, and an indoor pool chlorinated with salt water.