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Deli Attendant

Posted October 31, 2021

Sandia Resort & Casino
Albuquerque, NM
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About This Job


Position Summary

Under general supervision, performs activities in support of the Deli area. Ensures that all guests receive “Far from Ordinary” service and that all transactions are conducted efficiently and accurately.

Supervision Exercised

Supervised by the Deli/Grill Supervisors and Managers.

Major Duties and Responsibilities

  1. Provides excellent customer service and establishes guest perception of superior guest service as that of exceptional hospitality and friendliness.
  2. Ensures that all items served to our guests are of high quality and presented consistently.
  3. Utilizes the 10/5 rule when making initial contact with guests and greets every guests with a warm greeting as well as a positive parting remark that expresses gratitude for their business.
  4. Maintains control and balance of bank and revenues to ensure accurate tendering the throughout shift whereas monthly variances do not exceed more or less than five dollars.
  5. Ensures that security escort is always present when transporting money to and from the casino vault.
  6. Participation in daily stand up meetings to ensure property information is understood.
  7. Timely completion of computer assisted training as required.
  8. Ensures that the cleanliness of the work area is properly maintained and that opening and closing side work is completed daily by shift as assigned.
  9. Ensures proper temperature requirements are maintained at all times as well as temperature logs completed as required.
  10. Ensures that health and safety regulations are maintained at all times.
  11. Performs additional duties and responsibilities as necessary or assigned management.

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

  1. Ability to follow instructions.
  2. Exhibiting a strong commitment to the organization.
  3. Maintain the highest standard of personal hygiene.
  4. Ability to deal effectively with the general public and casino staff.
  5. Knowledge of minimum temperature requirements for food/drink preservation.
  6. Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.


Minimum Qualifications, Education and Experience


  1. High School Diploma, GED certification or equivalent.
  2. Must be at least 18 years of age.


  1. Experience in restaurant or food service capacity.

Licensing Status

  1. Must be able to successfully pass a stringent background investigation.
  2. Will require a post-offer, pre-employment and random drug screening.
  3. Must successfully complete the New Mexico Food Handlers course within 30 days of hire date.

Working Conditions

  1. Work is performed indoors and outdoors.  Outdoor work is subject to extreme temperatures and inclement weather conditions.
  2. Work hours are subject to change with overtime work required.
  3. Ability to work a flexible scheduled including weekends and holidays.
  4. Subject to hazards, which may cause personal bodily harm; smoke, common colds, influenza, dust, odors and elevated noise levels.
  5. Tasks may be performed on uneven, inclined, hard and soft-carpeted floors, outdoor surfaces, cement structures and surfaces.
  6. Duties may involve walking, standing for long periods of time, sitting and crouching.
  7. Specifically required movements include the following:
    1. Trunk - bend, twist, rotate, push, pull, carry
    2. Arms – reach, carry, lift, twist, and rotate
    3. Legs – lift, push, pull, twist, and rotate
    4. Hands – Grasp, manipulate bilateral coordination, hand and eye coordination, and overall and finger dexterity.

Additional Information

Salary Range:  $10.27 – $12.84 Per HourApplicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of New Mexico.

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About this Employer

Sandia Resort & Casino

30 Rainbow Road, NE
Albuquerque, NM 87113

(505) 796-7500

228 Room Casino

The Sandia Resort and Casino is situated on the Northeast corner of Interstate 25 and Tramway Road in Albuquerque, New Mexico. Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors.

Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia.

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.

The Vegas-style casino floor offers 140,000 square feet of your favorite games, including more than 2,300 slots, Blackjack, Craps, Roulette, Mini Baccarat, Pai Gow Poker, Three Card Poker, Bingo, Live Keno, and the state's largest non-smoking Poker room.

This is only the tip of the iceberg in regards to all that Sandia Casino has to offer. With the addition of the hotel in 2005, and another expansion in 2014 to add the golf pavilion and parking garage, Sandia Resort & Casino slowly became much more than just a place to game.

Visitors from all over the nation can now get lost in the lights and sounds of the casino floor, relax at the luxurious Green Reed Spa, dive into the outdoor pool, tee off on the 18-hole championship golf course, listen to their favorite singer at the amphitheater, dine at any of the numerous restaurants, bars, and lounges, get married to their best friend, and spend the night in one of the grand, luxury suites – all available onsite.

Come say hello to New Mexico’s best place to play – Sandia Resort & Casino!