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Cocktail Server Part-Time

Posted May 28, 2021

Hilton Waikiki Beach
Honolulu, HI
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About This Job

Hilton Waikiki Beach is seeking an energetic Part Time Cocktail Server to join their M.A.C. 24/7 and F&B Team! This is an excellent opportunity for someone looking for a Part Time position who has a flexible schedule.

The Cocktail Server is responsible for taking food and beverage orders; courteously and efficiently serving food and beverages to Guests in our Restaurant and collecting payments. Creates 100% guest satisfaction by providing “Can Do” attitude and genuine hospitality and by exceeding guest expectations.

Essential Duties and Responsibilities:

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate
  • Performs other duties as required to provide “Can Do” attitude and genuine hospitality
  • Provides food and beverage service to guests in LBLE
  • Sets up lounge tables with clean menus, table tents and candles
  • Provides guest with overview of menu and beverage choices
  • Takes guests’ order – provides explanation of menu and upsells as appropriate 10%
  • Serves and replenishes beverages 50%
  • Consolidates and picks up food and beverages which have been ordered. Ensures that all necessary/appropriate condiments are served with the appropriate dishes  25%
  • Clears cocktail tables throughout the dining experience using proper methods for removing dishes, glassware and silverware  20%
  • Cleans tables, chairs and floor area 10%
  • Assists Bartender by filling/replenishing ice bin 10%
  • Is familiar with and complies with all Department of Health sanitation and food safety guidelines 100%
  • Breaks down/scrapes and sorts chinaware and silverware at the soiled dish table 10%
  • Assists Bartender as necessary to meet and exceed the guests’ expectations
  • Completes all side work assignments according to LBLE standards 10%
  • Sets up and maintains appearance of Server areas which include:
    • Utensils, plates and napkins are cleaned and presentable
    • Side stand full and presentable
    • Menus are clean and presentable
    • Able to work in an indoor environment
    • Perform related duties as assigned by Manager
    • Maintain compliance with all company and brand policies and procedures

Minimum Requirements:

  • 1 year experience in a high volume bar
  • High School Diploma or GED preferred
  • Relevant military experience in a comparable capacity

Licenses/Certifications:

  • TB Clearance required
  • Liquor card required

Hilton Waikiki Beach is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of medical condition or disability, please call 808 921-5519 to let us know the nature of your request. EOE M/F/Disabled/Veterans

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About this Employer

Hilton Waikiki Beach

2500 Kuhio Avenue
Honolulu, HI 96815

(808) 922-0811

601 Room Hotel

www3.hilton.com

At A Glance

Ideally located in the heart of the island, Hilton Waikiki Beach is only one block from the sea. With Leahi (Diamond Head) as a stunning backdrop, this contemporary Waikiki hotel offers a true Hawaiian paradise without the resort fees. We offer rooms and suites with gorgeous views of the surroundings, resort-style amenities and delicious dining options available anytime of the day.

  • Resort-style amenities with no resort fees
  • Situated 1 block from Waikiki Beach, near many shops and restaurants
  • M.A.C. 24/7 Restaurant & Bar, always open or choose 24-hour room service
  • Altitude @ 37, exclusive event space with a panoramic Pacific Ocean view
  • Intimate Garden Gazebo location for your ceremony or reception