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Assistant IT Manager

Posted April 30, 2021

Hilton Singapore
Singapore, Singapore

About This Job


An Assistant IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?


As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:



  • Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages

  • Supervise the IT Department on a daily basis

  • Maintain excellent product knowledge and apply it to deliver full system benefits

  • Understand, fully, the legal requirements on IT governance and security

  • Handle, efficiently and completely, IT issues that arise

  • Identify current and future system needs and provide solutions for the identified needs

  • Build strong internal working relationships with all hotel Departments


What are we looking for?

Assistant IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:



  • Previous IT management experience, preferably in the hotel, leisure, and/or service sector

  • Experience of all Microsoft systems

  • Experience of hotel applications, such as Fidelio and Micros, preferred

  • Excellent organizational and interpersonal skills

  • Current technical skills and knowledge of technology

  • General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology

  • Ability to plan ahead and develop contingency plans, where necessary

It is advantageous in this position if you demonstrate the following capabilities and advantages:

  • Ability to work in a team

  • Excellent attention to detail

  • Positive Attitude

  • IT proficient

  • Willingness to develop team members and self

What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





About this Employer

Hilton Singapore

581 Orchard Road
Singapore, 238883


421 Room Hotel

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At A Glance

Named by TripAdvisor as one of the top 25 luxury hotels in Singapore in 2013, based on traveler reviews, our hotel is ideal for a relaxing stay in Singapore. Conveniently located in Orchard Road, in the heart of premier shopping district, Hilton Singapore is shopping destination in itself boasting two floors of luxury boutiques. Discover an array of exciting attractions nearby, including the iconic Ion Orchard Shopping mall & Takashimaya Shopping Center.

The hotel offers 12 meeting spaces, ideal for large-scale dinners to business seminars or intimate family occasions. All function rooms provide natural daylight, advanced facilities and multimedia technology. Host your wedding with our dedicated wedding packages offering bespoke decorated venues & menu.

  • TripAdvisor Hall of Fame winner - awarded the TripAdvisor Certificate of Excellence 5 years in a row
  • Located 20 minutes from Singapore Changi International Airport
  • Set on Orchard Road, near ION Orchard and Takashimaya shopping mall
  • Two floors of luxury boutiques in the Shopping Gallery
  • Rooftop pool, 24-hour gym, six dining options including an award-winning Italian restaurant
  • 421 rooms & 20,000 sq ft of meeting space, all with natural daylight