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Loss Prevention Guard

Posted May 31, 2021

The Ben, Autograph Collection
West Palm Beach, FL

About This Job

Do you always maintain your composure? Consider yourself dependable? Value a cooperative, team oriented work environment? If so, our Loss Prevention Officer role may be the right position for you. You will have the opportunity to look after the well-being of our guests (both internal and external). As the Loss Prevention Officer you will ensure security measures are in place and being followed. You assist in providing a safe haven for all. Dependability, reliability, and calm are needed in this role to be successful. You must be Customer Service oriented with safety always being your top priority. 

*The Day-to-Day

  • Patrol the property to ensure the safety of guests and employees and to protect hotel assets;
  • Answer house calls, assist guests, and employees with respect to safety, security and hotel operations;
  • Initiate investigations, write incident and accident reports;
  • Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, and shift activity log;
  • Support leadership by checking alarm systems and safety and fire equipment systems;
  • Closely monitor security of building doors, service areas, and delivery areas;
  • Assist in roof top closing procedures;
  • Carry out any reasonable request by management that is capable of being performed.

Supervisory Responsibilities:

  • Acting at the Manager-on-Duty (MOD) on the hotel's overnight shift.

Needed to be successful in this position?

  • Highest attention to detail, timeliness on projects and professional conduct.
  • Prior experience in similar position.
  • Strong organizational skillset.


To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Prior experience, a high school diploma (or equivalent), and Class-D (unarmed) license preferred.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. 

At each turn, Concord prides itself on five cornerstones: Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance:

Our Benefits (applies to Full-time Associates ONLY)

  • Competitive Pay;
  • Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental;
  • 401(k) Retirement Program with company contribution – FREE MONEY!
  • Discounted hotel room night program (Concord, & Marriott);
  • Group Life Insurance equal to your annual salary;
  • Voluntary Short- and Long-Term Disability programs;
  • Verizon Wireless discount – save up to 18% off your billing a month with our partnership with Verizon.

Concord Hospitality earned the recognition of Great Place to Work® as well as recent acknowledgement of Great Places to Work for millennials, and for women!

Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment.        

*Company leadership reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.


About this Employer

The Ben, Autograph Collection

251 North Narcissus Avenue
West Palm Beach, FL 33401

(561) 655-4001

208 Room Hotel

Our Hotel

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.