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General Manager

Posted May 2, 2021

Hampton Inn Boston-Logan Airport
Revere, MA
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About This Job

The General Manager (GM) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel, by accomplishing performance objectives focused on business revenues, guest and associate satisfaction, and effectiveness and efficiencies.

Work directly with the hotel's Management Team to manage all activities of the property including employees, maintenance, sales, and profit/loss controls.

Work closely Executive Team of the hotel to ensure maximizing profitability.

Role includes goal setting, recruiting, developing, and retaining of associates, labor expense control, control of general expenses and resolving guest related issues in accordance with the company goals.

The GM will coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business and maintain the building.

The GM will direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, associate satisfaction, sales/marketing, property appearance, and profit/financial control).

The GM will oversee HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance management.

Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establishes and maintains preventative maintenance programs to protect the physical assets of the hotel.

The ideal candidate for this position

  • Bachelor's degree in Hotel Administration, Business Administration or related field highly preferred.
  • 3+ years' experience as a General Manager required.
  • Hilton Brand experience highly preferred.
  • Experience with Microsoft Office strongly preferred.
  • Ability to speak, read, and write fluent English.
  • This job requires ability to perform the following: Using a keyboard to generate correspondence, reports, etc.; carrying, lifting pushing and/or pulling items weighing up to 50 pounds, frequently standing up and moving about the facility.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Ability to travel to attend meetings, workshops, conferences, etc.
  • Will be required to work some nights, weekends, and/or holidays.
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About this Employer

Hampton Inn Boston-Logan Airport

230 Lee Burbank Highway
Revere, MA 02151

(781) 286-5665

227 Room Hotel

hamptoninn3.hilton.com

At A Glance

Enjoy a relaxing vacation at Hampton Inn Boston-Logan Airport hotel, where you can ride our free shuttle, savor a Hampton’s free hot breakfast, swim laps in our indoor pool, and relish dinner and a drink at our restaurant. A full renovation of our seven-story hotel was completed on 03/31/2017. Located in Revere, Massachusetts, we are just five miles from the Boston Convention and Exposition Center.

For longer stays at our hotel, be sure to visit Faneuil Hall Marketplace, where Samuel Adams spoke of independence and George Washington toasted the nation's first birthday. Enjoy lunch at Quincy Market. Support local teams such as the Red Sox, Bruins, and Celtics at Fenway Park and TD Bank Garden. Visit Revere Beach, less than two miles from our airport hotel.

Wake to fresh coffee or tea in your guest room. After a day of sightseeing or business meetings, unwind with a flat screen LCD TV or send emails at your lap desk with free high-speed internet access. Upgrade to a Suite and enjoy the extra space of a separate living area featuring a sofa bed and kitchenette or an attached boardroom.

  • Located within 3 miles of Logan Airport and downtown Boston, MA
  • Near the convention center, companies, and attractions
  • Indoor heated swimming pool
  • Meeting room for up to 50 people
  • 250 guest rooms and suites, including accessible rooms