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Massage Therapist

Posted May 6, 2021

Renaissance Indian Wells Resort & Spa
Indian Wells, CA
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About This Job

JOB SUMMARY

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Renaissance Indian Wells Resort & Spa

44400 Indian Wells Lane
Indian Wells, CA 92210

(760) 773-4444

560 Room Hotel

careers.marriott.com

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Our Resort

Find a genuine oasis at the Renaissance Indian Wells Resort & Spa. Perfect for a family vacation or a romantic getaway, our hotel greets you with plentiful on-site resources, stunningly appointed, spacious hotel rooms suites and a convenient location in Indian Wells; our prime placement in the heart of the Coachella Valley allows for easy access to Palm Springs, Palm Desert and a wide array of the area's most noteworthy activities, including Indian Wells Golf Resort. Refresh and rejuvenate in our luxury lodging, or make use of our exceptional perks. Enjoy a peaceful afternoon at our hotel spa, dazzle your palate at our on-site restaurants, or unwind in style by our sandy beach pool. In addition, we feature a well-equipped gym with free fitness classes. Our resort can act as a unique backdrop for a business meeting or social event in the Palm Springs area, with over 200,000 square feet of distinctive venue space. Treat yourself to an unforgettable adventure at the Renaissance Indian Wells Resort & Spa.