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Spa Pool Host - Part Time Part-Time

Posted May 4, 2021

The Standard Spa Miami Beach
Miami Beach, FL
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About This Job

What you will be doing

Welcome, inspire and service guests and members courteously and efficiently, maintaining the exclusivity of the Pool area while ensuring those inside enjoy their stay. Maintain property standards of guest service, including offering suggestions to guests to upgrade the spa and poolside experience. Maintain spa ambiance and attention to detail at all times. Stay informed of upcoming programming and current offerings that might interest guests.  Schedule and process all participation and appointment payments according to established requirements. Provide information and assistance to all guests, members and visitors as well as to internal partners and operations. 

KEY SERVICE DUTIES:

  • Greet guests to the pool area and verify eligibility before allowing them to enter
  • Ensure pool check in is completed efficiently with verification of guest status, signed waivers and issuing guest wristband
  • Recognize repeat guests and VIPs
  • Maintain current count of available seating and guests on wait list
  • Maintain and communicate to internal team and guests in-depth knowledge of all spa and property events and activities
  • Immediately, creatively and graciously resolve any guest service concerns
  • Customize creative spa experiences using our full range of unique offerings
  • Ensure that spa presentation, service level and ambiance are to standard
  • Responsible for opening and closing pool host stand to standard  
  • See that supporting supplies and materials for guest service are maintained at all times
  • Report any supply or maintenance needs in a timely manner

WORK ENVIRONMENT:

Spa Pool Host – involves working in all spa areas:

  • Under variable conditions
  • Under variable noise levels
  • Outdoors + Indoors
  • Around fumes and/or odor hazards
  • Around dust and/or mite hazards
  • Around chemicals
  • Wearing uniform and spa dress code
  • Always presentable and available to service the guest experience

Physical Requirements:

  • Ability to stand/walk for long periods of time.
  • Work in variable weather conditions
  • Ability to lift/push/pull 25 lbs.

Benefits

  • PTO & Holiday Pay
  • Medical / Dental / Vision Insurance
  • Life & Disability Insurance
  • Employee Meals
  • Matching 401K plans
  • Company hotel / F&B Discounts
  • Use of Resort Facilities

Open Interviews

Visit us for open interviews every week on Wednesdays from 10am - 12noon and Thursdays from 1pm - 3pm.  Please bring your resume, and plan accordingly as valet will NOT be validated.

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About this Employer

The Standard Spa Miami Beach

40 Island Avenue
Miami Beach, FL 33139

(305) 673-1717

105 Room Hotel

www.standardhotels.com

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Located on Belle Isle, steps away from the action of South Beach, The Standard Spa, Miami Beach is its own private paradise set amidst peaceful tropical gardens and the Biscayne Bay. The breezy, soothing guest rooms feature private terraces, many with outdoor soaking tubs. Spa services meld the traditional with the holistic with a variety of treatments from facials and massages to astrology and health coaching. The Gardens offer a place to lounge in the swings or by the fire pit. The main pool is the center of our outdoor hydrotherapy playground also featuring an arctic plunge pool and waterfall hot tub. The Lido Bayside Grill offers a perfect warm-weather, sun-kissed global-inspired menu with incredible views. There’s also a juice café and gym with the latest Peloton equipment.