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Host / Hostess

Posted June 17, 2021

Doubletree Canton Downtown
Canton, OH
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About This Job

Overview

The DoubleTree by Hilton Hotel Canton Downtown is looking for an energetic and friendly individal to join their food and beverage team as a restaurant Host / Hostess. 

Responsible for preparing for and serving guests in accordance with hotel standards of food and beverage quality, presentation, sanitation and warm hospitality.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

  • Check restaurant for proper set-up upon arrival.
  • Check micro machines to make sure they are set to the proper menu.
  • Fill out floor plan by checking station rotation chart. Assign sidework schedule on floor plan.  Post floor plan at host stand.
  • Fill out menu class form, gather specials and daily information from expeditor or food production manager. Conduct menu class.
  • Seat guests following a rotation of stations, issue menus. If there is an extra seat, and no DRA, remove the extra silverware and return them to credenza.
  • Record number of guests on guest flow chart per station. Next in rotation should be marked on this sheet.
  • Know micro procedure if applicable.
  • Check opening sidework before sending servers on break.
  • Set micro machines to next shift’s menu and turn machines off.
  • Be familiar with hotel facilities and their location and hours of operation or where to direct guests to find this information. Know directions to get to hotel.
  • Each employee is expected to carry out all reasonable requests by management that the employee is capable of performing.

Qualifications

Education: High school diploma or GED preferred. 

Experience: Previous service experience preferred.  Must be able to follow directions and get along well with others.

Certificates & Licenses: Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About this Employer

Doubletree Canton Downtown

320 Market Avenue South
Canton, OH 44702

(330) 471-8000

164 Room Hotel

www.hilton.com

Our Hotel

Welcome to the heart of Downtown Canton, the perfect location for exploring unique local restaurants, coffee shops and museums such as National First Ladies Library. We’re five miles from the Pro Football Hall of Fame and the Hall of Fame Village powered by Johnson Controls. Our hotel features over 11,000 sq. ft. of meeting space, an indoor pool, fitness center and full-service restaurant.