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Housekeeping Supervisor

Posted June 15, 2021

Hyatt Place/Hyatt House Tampa Downtown
Tampa, FL
Join the dynamic team at one of Tampa’s newest hotels, the Hyatt Place Hyatt House Tampa Downtown

About This Job


• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, and Laundry & Guest laundry services

• Maintain high standards in all aspects of internal and external service

• Promote unity and teamwork throughout the department

• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas

• Communicate with guests in a professional, courteous and helpful manner

• Supervise Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives

• Watch for safety hazards, take immediate corrective action and report them immediately to your Department Supervisor

• Closely monitors day-to-day operations

• Ensures all service standards are met and adhered to

• Observe and coach associate behavior for compliance with standards and expectations

• Regularly inspects public areas and guestrooms

• Facilitates consistent quality of service to exceed guest expectations

• Supervises performance, attendance, appearance and conduct of staff

• Works with Engineering and Front Office to maximize guest satisfaction

• Informs Housekeeping Management of room status for arrivals

• Assists with answering phones, guest requests and general inquiries

• Creates and ensures daily completion of staff checklists and necessary reports

• Keeps work area neat and cleaned at all times

• Can master familiarity with the computer operating system as related to scope of position

• Attends hotel meetings as necessary

• Maintains a professional appearance and attitude at all times


• High school graduate or equivalent

• A minimum of two years’ experience in Housekeeping

• Minimum of 6 months plus experience in as an Inspector

• Minimum 1 year supervisor experience in a similar environment

• Prior guest relations training

• Knowledge of proper chemical handling

• Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.

• Ability to read, write, and understand simple instructions.

• Knowledge in the safe use of cleaning products. Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 200# in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, floor buffers. Lift, carry and position loads of at least 25#. These abilities are required for an entire shift.


About this Employer

Hyatt Place/Hyatt House Tampa Downtown

325 North Florida Avenue
Tampa, FL 33602

(813) 616-1234

345 Room Hotel

As vibrant as Tampa itself, Hyatt Place Tampa Downtown nods to the city’s Latin roots via its chic design—Instagramable walls splashed with a sunny color palette and eye-catching details like luxe fabrics, vintage accents, and local artwork. And the downtown address can’t be beat: Visit Amalie Arena, the Sparkman Wharf scene, and One Tampa City Center within one mile.