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Housekeeping Supervisor - $19/hr $1,000 Sign-On Bonus

Posted July 13, 2021

Provo Marriott Hotel & Conference Center
Provo, UT
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About This Job

Position Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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About this Employer

Provo Marriott Hotel & Conference Center

101 West 100 North
Provo, UT 84601

1-801-377-4700

330 Room Hotel

careers.marriott.com

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The standout choice among hotels in Provo, Utah is our Provo Marriott Hotel & Conference Center. Surrounded by Brigham Young University (BYU), Uinta National Forest, and Seven Peaks Water Park, our Provo hotel is a favorite destination for travelers looking to escape the hectic pace of daily life. The Provo Marriott is ideal for business guests of Novell, Nestlé, Utah Valley Medical Center, and a host of other Provo-area companies. A perfect family destination, the Provo Marriott is located near Utah Lake State Park, with only 20 minutes to skiing at Sundance in the Timpanogos Mountains, and only 45 minutes to Park City. For a day trip, The Provo Marriott is less an hour from Salt Lake City and Temple Square. Experience the luxurious accommodations at the Marriott Provo Utah hotel- beautifully appointed with a bright, fresh, and welcoming decor. For award-winning hospitality at an exceptional value, rely on this full-service Marriott hotel in Provo, Utah.