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Shuttle Driver

Posted June 10, 2021

Hilton Garden Inn Louisville Downtown
Louisville, KY
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Hotel Shuttle Drivers needed - flexible schedules, p/t or f/t

About This Job

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Bell Person to join our team. The Bell Person will work closely with the hotel’s guest service team.

Responsibilities include but are not limited to:

  • Represent the hotel in a positive manner at all times.
    Provide the highest quality of service to ensure a positive experience for all guests.
  • Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage.
  • Handle all guests' luggage with care.
  • Assist guests with taxis and other transportation needs.
  • Open vehicle and hotel doors and greet arriving and departing guests.
  • Respond to guest questions and give accurate information on local attractions, events and daily activities in the hotel.
  • Be aware of VIP and repeat guests; greet them by name whenever possible.
    Communicate with the Front Desk to ensure quick and efficient guest check-ins.
  • Be able to provide detailed and accurate directions both within the hotel and in the surrounding area.
  • Deliver messages and/or packages to guests at their request in a timely manner.
  • Utilize hotel communication device in a professional manner in order to better serve guests effectively and in a timely manner.
  • Answer guest inquiries and/or direct guests to appropriate department or manager.
  • Maintain a neat and presentable lobby and hotel entrance at all times.
  • Exemplify the hotel's Standard Code of Conduct and all other regulations established by management and Employee Handbook.
Job Requirements:

Requirements:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires good communication skills
  • Wear the proper attire/uniform at all times and be well groomed.
  • Know the local area, roadways, and services.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Be able to lift up to 100 pounds and push/pull a cart weighing up to 350 pounds.
  • High school diploma or preferred. 
  • Excellent customer service skills

 First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

EQUAL OPPORTUNITY EMPLOYER

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About this Employer

Hilton Garden Inn Louisville Downtown

350 West Chestnut Street
Louisville, KY 40202

(502) 584-5175

Managed By

Downtown Louisville Hotel with Outdoor Rooftop Restaurant

Set in the heart of downtown Louisville, the Hilton Garden Inn Louisville Downtown hotel is the only downtown venue with an outdoor + indoor rooftop restaurant and bar, 8UP. For a unique feel that combines stunning views, seasonal cocktails and a bourbon-infused menu, take the elevator to the 8th floor to 8UP Elevated Drinkery & Kitchen and find a myriad of food and fun celebrating the spirit of Louisville.

Our hotel is within walking distance to over 50 Louisville restaurants and steps away from the dining and entertainment on 4th Street Live!, Mercury Ballroom, Louisville Palace and the Kentucky International Convention Center. Connected to the hotel is the Henry Clay, a hip and historic venue with 20,000 sq. ft. of event space with lots of windows, ornate molding and elegant chandeliers.

Feel at home in our spacious guest rooms, equipped with complimentary WiFi, a 42-inch LCD flat-screen TV, mini-refrigerator, microwave and a large desk with ergonomic chair. Ideal for corporate travelers, the hotel offers executive suites, catering services, complimentary WiFi and a 24-hour business center. Maintain your workout routine in our state-of-the-art fitness center or enjoy complimentary access to the nearby YMCA pool. Pamper yourself in one of our Whirlpool Suites.