Posted June 9, 2021DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. A Night Auditor is responsible to balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Night Audit Responsibilities:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
1111 Lakeside Avenue East
Cleveland, OH 44114
380 Room Hotel
Welcome to DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside. Conveniently located just off I-90, near Cleveland Hopkins International Airport (CLE) and Lakefront Airport (BKL), our warm and welcoming Cleveland hotel overlooks the shores of Lake Erie and is close to popular Cleveland attractions.
Walk to the First Energy Stadium, home of the Cleveland Browns, the Cleveland Convention Center, and The Global Center for Health Innovation. Our modern Cleveland hotel is the closest hotel to the Rock and Roll Hall of Fame and Museum. Enjoy our complimentary shuttle service (based on availability) and discover downtown Cleveland with ease.
Feel cared for the moment you arrive at our downtown Cleveland hotel. Indulge in a delicious warm chocolate chip cookie upon arrival, and make yourself at home in a comfortable guest room or suite featuring generous work surfaces, flat-panel TVs and complimentary high-speed internet access.
Stay connected in our business center with remote printing services. With over 10,000 sq. ft. of flexible meeting and banquet space including a magnificent Grand Ballroom, our Cleveland hotel is perfect for your next big event.