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Housekeeping Supervisor

Posted June 10, 2021

Rita Suites Las Vegas
Las Vegas, NV
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About This Job

Job Summary

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

Qualifications

  • At least 2 to 3 years of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.

Responsibilities

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
  • Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.
  • Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
  • Maintain key control system.
  • Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
  • Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.
  • Handle items for 'Lost and Found' according to the standards.
  • Be familiar with all Aimbridge Hospitality policies and House Rules.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
  • Ensure the overall appearance cleanliness and orderliness of staff.
  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
  • Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
  • Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.
  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
  • Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
  • Oversee proper and constructive training of Room Attendants.
  • Motivate coach and counsel staff as necessary.
  • Collect all keys and assignment sheets daily at the end of the shift.
  • Attend meetings as required by Management.
  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor all V.I.P.'s special guests and requests.
  • Perform any other duties as requested by Management.
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About this Employer

Rita Suites Las Vegas

344 East Desert Inn Road
Las Vegas, NV 89109

(720) 792-2222

224 Room All Suite

www.ritasuites.com

Our Hotel

With spacious and comfortable suites just one block off Las Vegas Boulevard and two blocks from the Convention Center, The Rita Suites offers a quiet refuge in the heart of Las Vegas action and excitement. Check out nightlife, shows, special events, dining, shopping and all the LV energy just around the corner. Or step into our lobby bar, Till’s for a great place to meet up with friends, catch a favorite sport on one of 6 TVs, do a little gaming, or have appetizers, dinner or a late night snack. Complimentary breakfast 7 days a week. Select from Bloom, Calla, Poppy or Tiki Suites, each with distinctive features to meet your individual needs and expectations. Recently renovated suites include separate living and bedrooms, full or efficiency kitchens, 2 TVs each suite. 2-bedroom suites with Wynn golf course views also available. Pool and hot tub, wi-fi, guest laundry facilities, and business center are just a few of the on-site amenities. Reserve now your next stay at Rita Suites! Whether for business or pleasure, friends or family, for a short stay or a home away from home, we look forward to offering you an exciting and comfortable Las Vegas welcome.