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Front Office Agent/Guide

Posted September 8, 2021

1 Hotel Brooklyn Bridge
Brooklyn, NY
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It can take months or even years to create loyal guests. It can take seconds to lose them.

About This Job

Grow with us

The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. 

We’re current searching for a warm, welcoming, articulate Front Office Agent (Guide) to ensure that every guest’s experience is relaxing and effortless at 1 Hotel Brooklyn Bridge—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.

Our Ideal Candidate:

  • Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. 
  • A post-secondary diploma or degree would be a plus. 
  • Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. 
  • Is flexible and willing to meet the demands of a 24-hour operation.
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About this Employer

1 Hotel Brooklyn Bridge

60 Furman Street
Brooklyn, NY 11201

(347) 696-2500

195 Room Hotel

1hotels.com

Managed By

At 1 Hotel Brooklyn Bridge, our team members are the driving force behind our success as they create the first-hand experience of 

Welcome to your Brooklyn Bridge waterfront retreat, with expansive views of the East River and Manhattan skyline. Designed by local artists using native greenery and reclaimed materials, nature is home in Brooklyn. 

  • Opened in February 2017
  • Located adjacent to Brooklyn Bridge Park along the East River and a 12-minute walk from the nearest Subway station.
  • 195 Guestrooms (29 suites)
  • The Osprey Restaurant
  • Neighbors Cafe
  • Harriet's Rooftop and Lounge
  • 24/7 In-Room Dining
  • Field House Fitness Center
  • Bamford Haybarn Spa
  • 20,000 sq ft of indoor & outdoor gathering/event space
It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer