Posted June 10, 2021DoubleTree by Hilton Bloomfield Hills Detroit
JOB OVERVIEW: Greet and serve the guests according to standards.
ESSENTIAL JOB FUNCTIONS:
Take and serve guest orders promptly and according to service manual.
Do all necessary set-up sidework as assigned.
Answer any guest questions about the menu.
Operate the electronic cash register/P.O.S. system (where applicable).
Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Welcome to DoubleTree by Hilton Bloomfield Hills, Detroit, just two miles north of Birmingham's business district and near Google, Fiat Chrysler Automotive and Continental Automotive corporate offices. There's plenty of golf courses, restaurants and world-class shopping nearby.
Our property is located close to Troy, Pontiac, Auburn Hills and Detroit. Explore the greater Metro Detroit suburban area with complimentary shuttle within 10 miles of the hotel. Our Front Desk is happy to assist with customized itineraries during your stay.
Our landmark property has undergone a complete renovation including a two-story expansive atrium lobby, new business center, plush lounge with custom stone materials and more. Our guest rooms feature pillow-top beds, complimentary WiFi, new 49-inch HDTVs, mini-fridges and walk-in showers. Select rooms also have a balcony overlooking our spacious courtyard, and our luxurious suites offer a separate living area with sofa bed.
Our on-site restaurants are popular with guests and locals alike. Stop by Zalman's for a new-age delicatessen experience with delicious omelettes, in-house smoked meats, plus appetizers like matzo ball soup, sandwiches, and salads. Visit Joe Muer's Seafood to enjoy fresh fish, sushi, and chops, or have a drink and snack at the Duke lobby bar.