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Experienced Group Sales Manager

Posted June 11, 2021

Marriott Owings Mills Metro Centre
Owings Mills, MD

About This Job

  • Achieve monthly, quarterly, and annual production goals.
  • Know the principal competition for each market segment and takes advantage of hotel’s strengths against each competitor.
  • Accurately forecast occupancy changes based on changing market conditions (additions to supply and demand, etc.).
  • Manage revenue ensuring profitable contracting is strategically captured through revenue management and analysis
  • Overcome all objections to close on business through an effective selling process and a complete understanding of the customers’ needs and requests.
  • Actively sell room nights through prospecting/solicitation calls, outside sales calls, telemarketing, site tours, etc.
  • Actively sell to in-house guests (greeting tours, talking with guests at breakfast and evening reception to surface additional leads, etc.).
  • Know the competition well. In addition, is familiar with all “business” in the market, where that “business” stays and why.
  • Use the resources available by the Brand to surface, call on, and track potential business.

Required Qualifications

  • 2 years Hotel Sales Manager experience.
  • Strong managerial and supervisory skills.
  • Compute accurate mathematical calculations.
  • Excellent written skills sufficient to produce sales and marketing communication.
  • Excellent spoken and presentation skills
  • Fluency in English both verbally and non-verbally.

Ability to:

  • communicate in a clearly and affectively with guests, clients, and co-workers in both written and verbal forms.
  • perform job functions with attention to detail, speed, and accuracy.
  • prioritize and organize.
  • negotiate, convince, sell and influence professionals and hotel guests.
  • be a clear thinker, remaining calm and resolving problems using good judgment.
  • follow directions thoroughly.
  • understand guest's service needs.
  • work cohesively with co-workers as part of a team.
  • work with minimal supervision.
  • maintain confidentiality of guest information and pertinent hotel data.
  • understand market segmentation, yield and inventory management.
  • manage extensive amounts of information
  • Desirable:
  • Certification of previous training in OneSource, Ci/TY, FSPMS, Word, Excel, PowerPoint
  • Previous guest relations training.
  • Previous experience in hospitality industry working in Group Sales with Rooms & Banquet Sales experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


About this Employer

Marriott Owings Mills Metro Centre

10101 Grand Central Avenue
Owings Mills, MD 21117

(410) 363-0660

229 Room Hotel

Opening in September 2021

The Best New and Only Full-Service Hotel in Owings Mills, MD

The first full-service hotel in Owings Mills, Maryland, this brand new 229 room Marriott Hotel features almost 15,000 square feet of flexible event space including a 6,700 square foot ballroom with the ability to entertain up to 1,200 people, a 4,400 square foot outdoor terrace and 3,650 square feet of pre-function space. 7 additional large meeting spaces and multiple board rooms are ideal for corporate and social events. Thoughtfully appointed with amenities, guests can enjoy access to the upscale fitness center, elegant lobby bar and lounge, and on-site dining including a Starbucks coffee shop and a full-service upscale American restaurant. Centrally located in Metro Centre at Owings Mills shopping, dining and events are steps away from the hotel. Plan to enjoy the rolling hills of nearby equestrian country, take in a game at more than 13 local golf clubs, or enjoy outdoor activities at area nature centers, parks and reservoirs. The hotel is also walking distance to Owings Mills Metro Station.