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Massage Therapist

Posted September 9, 2021

Lakeway Resort and Spa
Austin, TX
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About This Job

What you will be doing

The Massage Therapist is responsible for executing the guest experience to the fullest extent, ensuring all contact and communication with guests and residents is fluid and leaves them feeling they have received exceptional customer service.

  • Greet guests/residents at the Spa Front Desk or in the Relaxation Room.
  • Escort guest to their room(s), including the locker room(s). Show them key features of the room and articulately describe the service.
  • Provide all services to the highest standard and keep SOAP notes on file for each guest.
  • Resolve guest/resident problems and issues following proper conduct standards.
  • At all times, demonstrate the highest level of professionalism in dealing with guests, staff and managers.
  • Keep work area clean of all clutter while maintaining professional appearance and standards.
  • Participate in further learning activities up to and including product knowledge.
  • Maintain up to date knowledge of hotel services, products and procedures.
  • Focus on working in a safe manner and create a safe working environment at all times.
  • Perform other duties as assigned.

The ideal candidate for this position

  • Three to six months related spa experience required.
  • Current and up to date state licensing required.
  • High work ethic, self-initiative , independent judgment
  • Proven customer service and problem solving experience
  • Regular attendance
  • May be required to work varying schedules to reflect the business needs of the property
  • Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

compensation: $21.00/hour - $56.00/hour

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About this Employer

Lakeway Resort and Spa

101 Lakeway Drive
Austin, TX 78734

(512) 261-6600

168 Room Resort

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Texas Hill Country Resort on Scenic Lake Travis

Nestled on the banks of Lake Travis in Texas Hill Country, the 168-room Lakeway Resort and Spa creates a distinct getaway bordering the urban allure of adjacent Austin. Beckoning guests with lakeside diversions of sailing, boating, fishing and water activities across 65 miles of lakeshore, the AAA Four Diamond Award resort, named the No. 15 resort in the Midwest by Condé Nast Traveler and the only resort on Lake Travis, boasts a boutique spa with significant lake views, a pool playground featuring an adult-only oasis with swim-up bar and a zero-entry family-friendly pool with waterslide. Extensive meeting and event space includes an impressive glass ballroom with stunning vistas from every angle. 

TR Restaurant & Bar Lounge, a full-service restaurant serving Southern comfort food and cocktails, provides a rustic yet charming atmosphere with pristine views of Lake Travis and Texas hills. Enjoy a diverse menu of Southern comfort cuisine featuring breakfast, lunch and dinner entrées made from fresh local ingredients. Guest favorites include steak and eggs, herb marinated grilled chicken breast and filet mignon. Whether you are heading to the lake or coming back from the golf course, enjoy delicious food, an impressive marble bar, HD TVs and the casually chic atmosphere at TR Restaurant & Bar Lounge.

Working With Us

The beautiful 4 Diamond Lakeway Resort and Spa is searching for new associates. Lakeway Resort and Spa is a part of the Remington Hotels family.

Where passionate people thrive.

Led by accessible and authentic leadership, Remington Hotels is a community of focused and passionate people driven by a collaborative spirit. Its high-performance culture, with clear goals and continual opportunities, offers a path to success. Remington Hotels' goal is to empower associates with best-in-class programs and partners that make it a great place to work.

If you are performance oriented and looking for an opportunity to be a part of a dynamic, value driven company - committed to growth, we invite you to apply with us! Combine your experience and sense of adventure by joining our exciting team of employees working at Lakeway Resort and Spa.