ESSENTIAL JOB FUNCTIONS:
1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces
using cloths, mops, sponges, brushes, and/or cleaning agents by extending
arms over head, bending and stooping.
2. Adhere to cleaning procedures and instructions for use of cleaning agents.
3. Strip and make beds, changing bed linens, which may require lifting
bedspreads weighing a maximum of 50 lbs.
4. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
5. Push and pull vacuum throughout entire room and empty trash.
6. Replenish amenities, linens, and supplies in guest room.
7. Sign for room keys, retrieve, push to assigned rooms and restock heavy
cart. Visually inspect room for cleanliness and appearance and signify
completion for room.
8. Assist in the inspection of cleaned guest rooms, turndown service, public
areas and back of the house; ensure compliance with accident/loss
prevention programs, health/sanitation standards and regulations to
achieve a high level of cleanliness and guest satisfaction.
9. Assists with assignments of special requests, issuance of supplies to staff
and logs items into the Lost & Found log as needed.
10. Respond to guest requests, concerns and problems to ensure guest
11. Comply with attendance rules and be available to work on a regular basis.
12. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even
disposition. Maintain a professional appearance and manner at all times. Can
communicate well with guests. Must be willing to “pitch-in” and help co- workers with
their job duties and be a team player. Knowledge of chemical cleaning agents and
operation of various cleaning equipment. Ability to push and/or pull equipment weighing
up to 100 lbs. Ability to scrub and scour surfaces, extending arms over head to perform
cleaning tasks, and work in confined spaces.
Our customers are what we are about. One of the keys to a positive guest experience is
positive interaction with Crescent staff. It is essential that you remain professional at all
times, and that you treat all guests and associates with courtesy and respect, under all
circumstances. Every Crescent associate is a guest relations ambassador, every working
minute of every day.
In order to maintain a positive guest and associate experience, your work habits should
always meet and strive to exceed hotel standards for work procedures, dress, grooming,
punctuality and attendance. You should be adaptable to change in your work area and in
hotel procedures with a willingness to learn new skills and/or improve existing ones, have
the ability to solve routine problems that occur on the job and ask for help whenever you
are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent.
Every Crescent associate should adhere to the hotel security policies and procedures,
particularly regarding key controls, lifting heavy objects, using chemicals, and effectively
reporting safety hazards and safety concerns.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
We are in downtown within a three-mile radius of the Sloan Museum, Capital Theatre, and Whiting Auditorium. The University of Michigan-Flint and the Farmer’s Market are less than a mile from our doorstep. Wilson, Riverbank, and Chevy Commons parks are all within five minutes. Get a bite to eat at our full-service restaurant.