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Room Attendant

Posted June 18, 2021

Courtyard Cleveland Airport South
Middleburg Heights, OH
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
  • Ensures that rooms have clean linen, bedding and towels
  • Understands and follows all safety and security procedures as mandated by the hotel
  • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, andhotel surroundings (i.e. mall, restaurants)
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards

Compensation Details

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About this Employer

Courtyard Cleveland Airport South

7345 Engle Road
Middleburg Heights, OH 44130

(440) 243-8785

154 Room Hotel

www.marriott.com

Our Hotel

Whether guests are visiting for business or leisure, we will ensure their stay is comfortable and convenient. Our rooms feature pillowtop mattresses, HDTVs, and well-lit work desks. Guests can stop by The Bistro for breakfast or dinner, or visit our 24-hour Market for a snack. They can swim a lap in the indoor pool, followed by a soak in the whirlpool spa, or challenge themselves to a workout in the fitness center. Those planning on hosting an event or meeting can make use of our on-site venue space. Our Middleburg Heights hotel is located about 5 miles from the Cleveland Airport and the NASA Glenn Research Center. Other nearby attractions include the Cleveland Metroparks Zoo, Downtown Cleveland, and the Rock and Roll Hall of Fame.