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Job overview

As a General Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will skillfully oversee the hotel's overall operation to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for quality assurance, asset protection, associate satisfaction and exceeding guest expectations. 

The ideal candidate will:

  • Have 2-5 years of experience in Hotel General Management and brand experience preferred.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
  • Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
  • Create the hotel’s annual budget and monitors the performance of the hotel throughout the year.
  • Manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
  • Ensure outstanding guest service and the adherence to all brand standards.
  • Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  •  *Specific plans for specific positions

compensation: 50,000-60,000 Plus Quarterly Bonus

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About this Employer

Best Western Plus Fort Wayne Inn & Suites North

5926 Cross Creek Boulevard
Fort Wayne, IN 46818

(260) 490-6060

62 Room Hotel

www.bestwestern.com

Our Hotel

Stay close to The Fieldhouse or enjoy extended stay rates for guests who are here for a term at Indiana University-Purdue University Fort Wayne (IPFW) or Ivy Tech Community College. Blocked rooms, spacious accommodations and stellar customer service make this property stand out. Our indoor hot tub and pool add a touch of luxury to any trip. The complimentary full hot breakfast ensures every morning starts with a gourmet fare. Plus, when you’re so close to local attractions, it’s easy to make the most of your time in Indiana.

Sporting tournament venues such as Spiece Fieldhouse bring fans and teams to town from around the world. The Plex is a favorite local venue and SportONE Fieldhouse is where many legendary games have been played. From events at the Allen County War Memorial Coliseum to the Fort Wayne Children’s Zoo, there’s truly something for everyone nearby. Annual events like the Vera Bradley Outlet Sale are favorites of locals and travelers alike.

When on business with General Motors Corporation or AT&T, you deserve to feel at home. Ernst & Young employees as well as workers with BAE Systems enjoy the short commute from our Fort Wayne hotel. With the Three Rivers Festival holding festivities all summer that include Junk Food Alley’s live performances, bands and parades, mixing in some fun is easy. There are many attractions downtown such as the library, which has the second largest genealogy center in the U.S., the botanical gardens and of course The Historic Embassy Theatre and the Grand Wayne Convention Center.