Search 27,206 current hospitality jobs

Destination Sales Manager

Posted October 14, 2021

Arizona Grand Resort & Spa
Phoenix, AZ
Apply Now Save this job

About This Job

Summary of Position:

Responsible for the creation, orchestration and strategy of all site inspections, as well as the execution of site inspections for all remote Sales Managers. This position works directly with both Directors of Sales, Resort Sales Managers and Operational Departments to ensure a flawless execution of all site inspections.

Essential Functions:

  • Create, organize and develop strategies for all site inspections.
  • Execute group site inspections for all remote sales managers. 
  • Work directly with operational departments to ensure flawless execution of all site inspections, while implementing and maintaining timely communication with each department.
  • Pre-walk site inspection route before each site inspection.
  • Organize airport transportation for each site inspection.
  • Develop timely communication to include all pertinent resort information for each site inspection.
  • Consistently develop site inspections for each group targeting the group’s core values, “hot buttons”  and resort differentiators.
  • Manage site inspection expenditures to the hospitality budget to include amenities, food functions, and creative materials.
  • Purchase creative materials required for the creation of various site inspections.
  • Work directly with the various departments throughout the resort to monitor, communicate and assist in resolving issues pertaining to the site inspection execution.
  • Plan and coordinate special events such as customer FAM trips, as well as sales team retreats, etc.
  • Attend meal functions at site inspections when applicable.
  • Coordinate site inspection activities with golf, spa and management.
  • Help create and implement post-site inspection customer gifts if required.
  • Adhere to all standard policies and procedures.


Education: High School Diploma required, college degree preferred.

Experience: Minimum five years of hotel group sales, catering sales or convention service experience required.  Resort experience preferred. 

Certificates or Licenses:N/A

Knowledge, Skills, and Abilities:

  • Ability to handle multiple tasks at one time.
  • Ability to use Microsoft Office, Delphi, Ivvy and Windows operating system.
  • Skilled in sales presentations and utilizing sales tools such as PowerPoint, and collateral.
  • Ability to manage details effectively.
  • Ability to negotiate effectively.
  • Skilled at verbal and written communication.
  • Ability to maintain a professional image in tough situations.
  • Ability to learn and demonstrate the Resort’s service standards.

Personal Characteristics:
  • Creative, strategic and customer focused.
  • Strong attention to detail.
  • Able to maintain an organized workspace, while maintaining important documents pertinent to the job.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).
  • Behaves ethically.
Apply Now Save this job

About this Employer

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway
Phoenix, AZ 85044

(602) 438-9000

744 Room Resort

Follow us:

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona's most naturally beautiful places. The region's only AAA Four-Diamond all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the nation and the most visited hiking destination in the state. The resort is conveniently located just six miles from Phoenix’s Sky Harbor International Airport and features a variety of amenities including, an 18-hole golf course, 7-acre water park, 20,000 square-foot athletic club, full service spa and salon, six on-site restaurants, and much more.

Whether attending an event, making a quick getaway or taking the annual family vacation, you'll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the company

As a family-owned company, the mission of Classic Hotels & Resorts is to attract and retain innovative, results-driven individuals who will foster a service culture built upon our foundation of family-oriented core values. Classic Hotels & Resorts’ leaders and team members share a vision…to create A HEARTfelt Experience…BEyond Expectations, connecting with our guests emotionally and ensuring they return again and again. In order to be successful at any of our world-class properties, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests, and embracing our BEyond Expectations standards. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our properties and our company.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.