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Front Desk Host Part-Time

Posted May 19, 2021

Hyatt Place Santa Cruz
Santa Cruz, CA
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Front Desk Hosts make a difference in the experience of our guests every day!

About This Job

The Hyatt Place Santa Cruz is seeking Front Desk Hosts to welcome and serve our guests. At Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.

Who this job will appeal to

For part-time candidates, this position offers flexible scheduling options, including weekends and evenings, which is often just right for those balancing class schedules or second jobs. 

For full-time candidates, this position is often the first step in an exciting career in hospitality.  Many front desk agents go on to become leaders in the hotel industry.  Career paths include guest services supervisor, front desk manager, back of house manager, sales manager, general manager, and regional manager.  It all begins with this first step. 

The ideal candidate for this position

The perfect candidate is energetic and enthusiastic, and enjoys helping people.  Our Front Desk Hosts greet our guests upon arrival with a genuine smile and warm welcome, giving guests that important first and last impression. The Front Desk Host performs check-in and check-out transactions, utilizing computer and cash handling skills, as well as provide services to guests at the bar and helping with food service as needed.

What you will be doing

  • Delivering exceptional guest service, problem solving, and ensuring guest satisfaction
  • Perform check-in and check-out transactions for guests, utilizing computer and cash handling skills
  • Provide service at the bar for espresso & alcoholic beverages, as well as helping prepare food in the kitchen
  • Set up and service meetings as needed

Qualifications:

  • Customer service experience is required, preferably in a hotel or related field
  • Must have ability to work weekends, evenings and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Must possess basic computer skills, i.e. Word, Excel, etc.
  • Must be 18 years or older
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About this Employer

Hyatt Place Santa Cruz

407 Broadway Avenue
Santa Cruz, CA 95060

(831) 226-2300

106 Room Hotel

www.hyatt.com

Managed By

Our Hotel

With numerous amenities, spacious rooms and a shared computers, Hyatt Place Santa Cruz Hotel is perfect for all travelers and a quick trip away from Natural Bridges State Beach, the Santa Cruz Museum of Art and History, The Santa Cruz Beach Boardwalk, Santa Cruz Wharf and more.

Guests can wake up to breakfast served every day. We are currently featuring a selection of pre-packaged breakfast items, such as hot breakfast sandwiches, fresh fruit, yogurt, and more. The Market offers a selection of perfectly packaged grab-and-go items from snacks to salads, while our bakery case offers an array of tempting pastries and sweets. The Bar offers thoughtfully sourced, regionally inspired food, premium alcoholic beverages and specialty coffee drinks.