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Room Attendant

Posted May 19, 2021

The Westin Chicago Lombard
Lombard, IL
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About This Job

Job Overview:  Our Room Attendants are the core of our hotel operations.  You will play a vital role in ensuring guest satisfaction and maintaining Crescent’s high standards of cleanliness and professionalism.

Reports To:       Executive Housekeeper

You Will Make A Difference By:

  • Cleaning bathtubs, toilets, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
  • Adhering to cleaning procedures and instructions for use of cleaning agents.
  • Stripping and making beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
  • Dusting all furniture, pictures, drawers, window ledges, and shelves thoroughly.
  • Pushing and pulling vacuum throughout entire room and empty trash.
  • Replenish amenities, linens, and supplies in guest room.
  • Visually inspecting rooms for cleanliness and appearance.
  • Complying with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

You Will Bring To The Table:

  • The ability to communicate effectively
  • Self-starting personality with an even disposition
  • A professional appearance and manner at all times.   
  • Ability to communicate well with guests 
  • A positive and enthusiastic attitude. 
  • Willingness to “pitch-in” and help co- workers with their job duties and be a team player.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment.
  • Ability to push and/or pull equipment weighing up to 100 lbs. 
  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
  • High level of attention to detail
  • Flexibility and ability to work various shifts
  • Ability to work in high pressure situations

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Westin Chicago Lombard

70 Yorktown Center
Lombard, IL 60148

(630) 719-8000

An empowering experience awaits you at The Westin Chicago Lombard, a dynamic destination for business travelers and vacationing families. Our hotel is located in the western suburbs of Chicago, providing a complimentary shuttle to the nearby Metra station, which takes you directly into the city. Stretch out in your intuitively appointed room or suite and enjoy amenities including the Westin Heavenly® Bed and White Tea by Westin™ bathroom products. Move well in the WestinWORKOUT® Fitness Studio, or rejuvenate with a swim in the indoor pool. Sample fresh fare at one of our on-site restaurants, which offer Italian cuisine, seafood or pick up a healthy on-the-go breakfast from Yorktown Market. We offer 39,000 square feet of venue space, including an expansive ballroom - the largest in Lombard. In your down time, walk across the street from our hotel to Yorktown Center, visit Morton Arboretum or venture into Chicago and explore. Whatever the reason for your Lombard visit, we look forward to making it special.