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Surveillance Tech

Posted January 14, 2022

Resorts World Catskills
Monticello, NY
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About This Job


Position Overview:

The Surveillance Technician ensures the surveillance system, Access/Alarm Systems, and various peripheral Surveillance Department Systems are maintained and are functioning to meet or exceed the NYS Gaming Regulations.  Assist the Surveillance department with daily operational requirements.

Essential Functions:

  • Properly maintain, service and replace Surveillance Equipment and peripheral equipment to ensure adherence to the state regulations and company policies and procedures
  • Make adjustments to cameras as needed, with regards to angles, lenses, mounts, wiring and housings.
  • Ensures all surveillance equipment is working correctly throughout their shift.
  • Keeps accurate records and inventory of all associated Surveillance equipment and peripheral equipment.
  • Assists in the planning, placement and installation of cameras and support equipment into new or reconfigured casino and/or security areas.
  • Ensures that all surveillance equipment located within the surveillance room is working properly.
  • Troubleshoots CCTV issues from end device to head-end.
  • Cleans and maintains all surveillance equipment as needed.
  • Performs repairs and adjustments to all surveillance equipment.
  • Installs new surveillance equipment as needed, using conduit, cable and video equipment; this is done adhering to all state and federal rules, regulations and laws.
  • Assists in the ordering and stocking of necessary cleaning supplies and spare parts for existing equipment.
  • Responds to emergency service calls.
  • Performs other tasks as assigned.


Knowledge/ Experience

  • Must be 21 years or older
  • High school diploma or equivalent experience preferred
  • Two (2) years of surveillance system experience in providing maintenance, repair and installation of video monitors, video cameras, pan/tilt motor and gears, system processor and controls, and system peripheral equipment.
  • Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
  • Knowledge of all table games preferred
  • Previous Experience with Security System Installations preferred

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Resorts World Catskills

888 Resorts World Drive
Monticello, NY 12701

(833) 586-9358

332 Room Casino

About Resorts World Catskills

Resorts World Catskills is New York’s newest casino- resort with the closest proximity to Manhattan.

Nestled among the beauty of the Catskill Mountains, Resorts World Catskills offers an unmatched experience in excitement, entertainment, and luxury.

And that’s just the beginning. Every time you visit, you will find another reason to come back to Resorts World Catskills.

Resorts World Catskills provides unparalleled gaming like no other in the region, featuring 100,000 square feet of gaming action including 150 live Las-Vegas style table games, 2,150 state-of-the-art slot machines, a poker room and private gaming salons.

Our 5-diamond designed suites at Resorts World Catskills exude luxury across every perfectly designed inch of your living space.

Treat your body and your mind at the Crystal Life Spa. Here our guests can experience the otherworldly serenity that a mountain setting can bring.